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Collaboration Account Executive

Paragon Micro, Buffalo Grove, Illinois, United States, 60089

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Description Paragon Micro

is one of the fastest-growing value-added resellers in the federal and commercial technology markets. We partner with leading technology manufacturers to deliver innovative, outcome-driven solutions that help our customers modernize, scale, and succeed. As we continue to expand our collaboration and modern workplace offerings, we are seeking an experienced

Collaboration Account Executive

to serve as a strategic and technical lead across assigned accounts.

Role Summary The Collaboration Account Executive is a senior, consultative overlay role responsible for shaping collaboration and unified communications strategy across designated accounts. This individual serves as the technical and strategic lead for collaboration initiatives, partnering closely with core Account Executives, Solution Architects, delivery teams, and technology partners to drive complex deal strategy and solution alignment.

This role does not carry day-to-day account ownership, but instead focuses on influencing solution design, guiding architectural decisions, and supporting successful outcomes across collaboration, UCaaS, CCaaS, contact center, and AV initiatives. The ideal candidate blends deep technical expertise with strong sales acumen and is comfortable engaging both technical stakeholders and executive decision-makers.

Key Responsibilities

Own collaboration strategy and solution direction across assigned customer accounts

Act as a technical and strategic overlay in support of Account Executives throughout complex sales cycles

Lead discovery sessions to uncover customer needs and align collaboration, unified communications, contact center, and AV solutions

Partner with Solution Architects and delivery teams to ensure cohesive, scalable solution design

Influence vendor selection, architecture decisions, and overall deal structure

Serve as a trusted advisor and escalation point for collaboration initiatives

Orchestrate internal teams and external partners to deliver integrated, outcome-focused solutions

Support pipeline development, deal strategy, and forecasting efforts related to collaboration opportunities

Requirements

7+ years of experience in collaboration, UCaaS, CCaaS, contact center, or modern workplace technologies

Strong technical understanding of collaboration platforms, architectures, and deployment models

Proven ability to influence and close complex, multi-stakeholder opportunities

Demonstrated success partnering with sales, technical, and delivery teams in a consultative capacity

Experience working within a partner, integrator, or reseller environment

Strong communication skills with the ability to engage at both technical and executive levels

Why Paragon Micro

Senior, high impact overlay role with meaningful strategic influence

Collaborative sales culture focused on long-term outcomes, not transactions

Access to industry-leading collaboration technologies and partners

Competitive compensation and opportunity for professional growth within a rapidly expanding organization

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