Position Summary:
Join our team as a Dining Server, where you'll create unforgettable experiences for our guests by providing excellent service in a friendly and efficient manner.
Essential Functions and Responsibilities:
Take full ownership of providing a high-quality experience for each guest.
Welcome and greet guests within two minutes of seating.
Inform guests of daily specials and menu updates.
Make tailored recommendations for beverages, appetizers, entrées, and desserts based on guest preferences.
Answer any questions guests may have regarding our food and beverages.
Take and accurately enter food and beverage orders using our point-of-sale system.
Deliver food and drinks promptly from the kitchen and bar to the table.
Prepare tables for incoming dishes and maintain an inviting dining environment.
Complete side work duties as assigned during each shift.
Keep service and dining areas clean and well-stocked at all times.
Monitor guest satisfaction throughout their meal and address any issues promptly.
Respond courteously to guest requests and provide proactive beverage refills.
Prepare and present the final bill to guests, process payments efficiently.
Assist fellow team members willingly and without hesitation.
Show appreciation to guests for their visit and encourage them to return.
Participate in all scheduled employee meetings and contribute suggestions for improvement.
Immediately inform the manager of any guest dissatisfaction.
Cover duties of other servers during breaks as needed.
Assist with special catering events as required.
Carry out any other tasks assigned by a supervisor.
Job Requirements:
Prior experience as a server in the restaurant or hospitality industry is required, or at least six months in a guest-facing role like host, busser, or similar, with excellent performance references.
Must be 18 years or older to serve alcoholic beverages as per state law.
Proficient in handling cash and operating a point-of-sale system.
Possession of a food handler's card and any necessary alcohol awareness certification as mandated by state and local regulations.
Eligible to work in the United States.