Lead Sales Support Specialist (Onsite)
Voltage Energy, Chapel Hill, North Carolina, United States, 27517
What You’ll Do
Voltage, LLC is looking for a Lead Sales Support Specialist to support our fast-growing Sales organization. In this role, you’ll act as the operational heartbeat of the sales team — managing workflows, supporting customer requests, ensuring smooth order execution, and partnering across departments to keep everything running efficiently.
Responsibilities
Customer & Sales Support
Respond to customer inquiries, provide product information, and prepare quotes.
Support sales reps with high-traffic accounts and assist with quoting during travel periods.
Order & Process Management
Track sales bookings and coordinate order fulfillment with inventory and shipping.
Define, document, and optimize standardized sales processes.
Sales Reporting & CRM
Generate and analyze sales reports and assist with forecasting.
Maintain accurate CRM records for leads, opportunities, and customer interactions.
Cross-Functional Collaboration
Stay up-to-date on product catalogs and communicate updates internally.
Partner with Marketing, Finance, R&D, and Project Management to support seamless operations.
Admin & Inventory Support
Assist with pricing updates, meeting notes, pre-qualification applications, and sales-related documents.
Help ensure customers receive timely inventory, service, and lead-time updates.
Training
Support onboarding and training for new sales team members.
What You Bring
Bachelor’s degree in Business, Marketing, or related field (preferred).
2+ years in sales support, sales operations, or similar roles.
CRM proficiency and experience with sales reporting tools.
Strong communication, organization, multitasking, and attention to detail.
Proactive problem-solver with process-optimization mindset.
Our Commitment Voltage, LLC is an equal opportunity employer committed to fostering an inclusive, diverse workplace.
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Responsibilities
Customer & Sales Support
Respond to customer inquiries, provide product information, and prepare quotes.
Support sales reps with high-traffic accounts and assist with quoting during travel periods.
Order & Process Management
Track sales bookings and coordinate order fulfillment with inventory and shipping.
Define, document, and optimize standardized sales processes.
Sales Reporting & CRM
Generate and analyze sales reports and assist with forecasting.
Maintain accurate CRM records for leads, opportunities, and customer interactions.
Cross-Functional Collaboration
Stay up-to-date on product catalogs and communicate updates internally.
Partner with Marketing, Finance, R&D, and Project Management to support seamless operations.
Admin & Inventory Support
Assist with pricing updates, meeting notes, pre-qualification applications, and sales-related documents.
Help ensure customers receive timely inventory, service, and lead-time updates.
Training
Support onboarding and training for new sales team members.
What You Bring
Bachelor’s degree in Business, Marketing, or related field (preferred).
2+ years in sales support, sales operations, or similar roles.
CRM proficiency and experience with sales reporting tools.
Strong communication, organization, multitasking, and attention to detail.
Proactive problem-solver with process-optimization mindset.
Our Commitment Voltage, LLC is an equal opportunity employer committed to fostering an inclusive, diverse workplace.
#J-18808-Ljbffr