Summary:
The Client Solutions Specialist for Meta's Global Business Group is a strategic and energetic professional focused on delivering outstanding solutions that put our customers first. This role offers the exciting opportunity to cultivate and enhance significant client relationships while leveraging your analytical skills to deeply understand our platforms and products. As a trusted advisor for media planning, strategy, and measurement, particularly for Fortune 1000 multi-channel advertisers, you will work closely with the sales team to nurture relationships and drive revenue through effective negotiation and optimization of complex opportunities.
To excel in this position, you will need robust data and analytical skills to translate business objectives into an actionable analysis framework. This data-driven approach to consultative sales will shine in a fast-paced, collaborative environment centered around achieving business goals.
Client Solutions Specialist Responsibilities:
Serve as a product and insights expert to discover and implement marketing solutions that result in measurable business outcomes for our partners.
Build and nurture relationships with key clients and agency partners, including media, creative, and marketing teams.
Manage a portfolio of clients, focusing on enhancing performance through operational excellence and sales expertise, while identifying upselling and cross-selling opportunities.
Lead new business development initiatives by crafting and executing strategic account plans that promote investment growth.
Create narratives and actionable recommendations from tailored analyses, and prepare impactful presentations for stakeholders.
Design and execute experimental initiatives, establish tracking mechanisms, analyze results, and present insightful recommendations.
Act as an external consultant to educate clients and agencies on product solutions and best practices, aiming to grow existing partnerships.
Drive proactive media strategies and measurement methodologies to boost performance and increase investments.
Oversee account operations including issue resolution and account setup.
Collaborate with various internal cross-functional teams to manage complex project workflows effectively.
Travel as necessary.
Minimum Qualifications: Advanced experience in structuring and analyzing raw data for insights.
Expertise in analyzing diverse data sources (both qualitative and quantitative) and presenting clear findings along with actionable insights.
Proven ability to use data to create insight-driven hypotheses and develop compelling business cases.
Demonstrated experience leveraging data for prototyping solutions across teams.
Success in managing a client portfolio to drive revenue and improve business performance.
Experience effectively communicating insights to both technical and non-technical audiences.
Proven ability to collaborate within cross-functional teams.
Experience influencing C-level executives and clients.
Adeptness at navigating complexity and ambiguity to lead evolving priorities.
Strong understanding of the technology landscape.
8+ years of experience in online advertising and media.
Bachelor's Degree required.
Preferred Qualifications: Familiarity with SQL, relational databases, and/or statistical software such as R, SAS, or SPSS.
Proficiency in data querying techniques (e.g., SQL, advanced Excel/Google Sheets).
Experience in business case modeling and market opportunity sizing.
Familiarity with Meta's advertising solutions suite.
Experience working with Product teams to enhance features and functionalities.
Public Compensation: $112,000/year to $175,000/year + bonus + equity + benefits. Industry: Internet. Equal Opportunity: Meta is committed to being an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy and related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. We also consider qualified applicants with criminal histories, as per applicable laws. Meta participates in the E-Verify program where required. Please note that Meta may use artificial intelligence and machine learning technologies during the hiring process. Meta is dedicated to providing reasonable accommodations for candidates with disabilities throughout our recruiting process. If you require assistance or accommodations due to a disability, please inform us at accommodations-ext@fb.com.
Build and nurture relationships with key clients and agency partners, including media, creative, and marketing teams.
Manage a portfolio of clients, focusing on enhancing performance through operational excellence and sales expertise, while identifying upselling and cross-selling opportunities.
Lead new business development initiatives by crafting and executing strategic account plans that promote investment growth.
Create narratives and actionable recommendations from tailored analyses, and prepare impactful presentations for stakeholders.
Design and execute experimental initiatives, establish tracking mechanisms, analyze results, and present insightful recommendations.
Act as an external consultant to educate clients and agencies on product solutions and best practices, aiming to grow existing partnerships.
Drive proactive media strategies and measurement methodologies to boost performance and increase investments.
Oversee account operations including issue resolution and account setup.
Collaborate with various internal cross-functional teams to manage complex project workflows effectively.
Travel as necessary.
Minimum Qualifications: Advanced experience in structuring and analyzing raw data for insights.
Expertise in analyzing diverse data sources (both qualitative and quantitative) and presenting clear findings along with actionable insights.
Proven ability to use data to create insight-driven hypotheses and develop compelling business cases.
Demonstrated experience leveraging data for prototyping solutions across teams.
Success in managing a client portfolio to drive revenue and improve business performance.
Experience effectively communicating insights to both technical and non-technical audiences.
Proven ability to collaborate within cross-functional teams.
Experience influencing C-level executives and clients.
Adeptness at navigating complexity and ambiguity to lead evolving priorities.
Strong understanding of the technology landscape.
8+ years of experience in online advertising and media.
Bachelor's Degree required.
Preferred Qualifications: Familiarity with SQL, relational databases, and/or statistical software such as R, SAS, or SPSS.
Proficiency in data querying techniques (e.g., SQL, advanced Excel/Google Sheets).
Experience in business case modeling and market opportunity sizing.
Familiarity with Meta's advertising solutions suite.
Experience working with Product teams to enhance features and functionalities.
Public Compensation: $112,000/year to $175,000/year + bonus + equity + benefits. Industry: Internet. Equal Opportunity: Meta is committed to being an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy and related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other legally protected characteristics. We also consider qualified applicants with criminal histories, as per applicable laws. Meta participates in the E-Verify program where required. Please note that Meta may use artificial intelligence and machine learning technologies during the hiring process. Meta is dedicated to providing reasonable accommodations for candidates with disabilities throughout our recruiting process. If you require assistance or accommodations due to a disability, please inform us at accommodations-ext@fb.com.