SENIOR EMPLOYEE AND LABOR RELATIONS REPRESENTATIVE
Los Angeles Metro, Los Angeles, California, United States, 90079
Overview
Metro’s mission
is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description
Performs complex employee and labor relations work and provides timely resolution to grievances. This position will perform complex employee and labor relations work and provide timely resolution to grievances for LA Metro unions including the Sheet Metal, Air, Rail & Transportation Union (SMART), Transportation Communications Union (TCU), American Federation of State, County and Municipal Employees (AFSCME), Teamsters, and Amalgamated Transit Union (ATU). Recruitment Timelines
Interviews are projected to be scheduled for the week of March 9, 2026. These dates are subject to change. We encourage you to monitor your Metro profile and emails for the latest updates.
Responsibilities
Advises Metro management regarding contract interpretations and application of employee relations related policies
Advises Metro management regarding appropriate personnel actions to be taken, including disciplinary actions
Conducts hearings for grievances and disciplinary appeals, writes responses, and negotiates settlements
Confers with Union representatives and management to resolve employee relations issues
Researches, analyses, and responds to non-represented and represented grievances
Researches and analyzes cases for arbitration (expedited and formal) and mediations
Develops and prepares contract proposals and contract language
Negotiates, prepares, analyzes, and interprets settlements and side letters of agreement
Serves as negotiator for smaller bargaining units, and serves as a member of negotiating team for major bargaining units
Conducts cost analyses of management and union contract proposals
Prepares written and oral reports on negotiations and employee relations issues and presents to Metro management, the Board of Directors, and outside agencies
Develops and conducts supervisor and management training programs
Minimum Qualifications Required
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.
Education
Bachelor's Degree in Industrial Relations, Business, Law, or a related field
Experience
Three years of relevant experience performing employee relations work; some positions in this class may require specialized experience in area of assignment
Certifications/Licenses / Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
Experience working in a unionized environment
Experience supporting management in a public agency to resolve labor issues
Experience working with union officials
Essential Knowledge
Theories, principles, and practices of labor negotiation, arbitration, and contract administration laws
Applicable local, state, and federal laws, rules, and regulations governing labor relations, arbitration, and contract administration
Research principles and investigation techniques
Hourly compensation and benefit design principles
Skill in
Performing complex employee and labor relations work
Compiling and analyzing complex data
Handling highly confidential information
Analyzing situations, identifying problems, and recommending solutions
Exercising sound judgment and creativity in making decisions
Communicating effectively orally and in writing
Preparing comprehensive reports and correspondence
Interacting professionally with various levels of Metro employees and outside representatives
Mediating and negotiating
Ability to
Establish and maintain strong and effective working relationships with colleagues, contractors, attorneys, and the general public
Think and act independently
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Read, write, speak, and understand English
Special Conditions
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun)
Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun)
4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon)
Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun)
Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun)
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
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Metro’s mission
is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. Description
Performs complex employee and labor relations work and provides timely resolution to grievances. This position will perform complex employee and labor relations work and provide timely resolution to grievances for LA Metro unions including the Sheet Metal, Air, Rail & Transportation Union (SMART), Transportation Communications Union (TCU), American Federation of State, County and Municipal Employees (AFSCME), Teamsters, and Amalgamated Transit Union (ATU). Recruitment Timelines
Interviews are projected to be scheduled for the week of March 9, 2026. These dates are subject to change. We encourage you to monitor your Metro profile and emails for the latest updates.
Responsibilities
Advises Metro management regarding contract interpretations and application of employee relations related policies
Advises Metro management regarding appropriate personnel actions to be taken, including disciplinary actions
Conducts hearings for grievances and disciplinary appeals, writes responses, and negotiates settlements
Confers with Union representatives and management to resolve employee relations issues
Researches, analyses, and responds to non-represented and represented grievances
Researches and analyzes cases for arbitration (expedited and formal) and mediations
Develops and prepares contract proposals and contract language
Negotiates, prepares, analyzes, and interprets settlements and side letters of agreement
Serves as negotiator for smaller bargaining units, and serves as a member of negotiating team for major bargaining units
Conducts cost analyses of management and union contract proposals
Prepares written and oral reports on negotiations and employee relations issues and presents to Metro management, the Board of Directors, and outside agencies
Develops and conducts supervisor and management training programs
Minimum Qualifications Required
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis.
Education
Bachelor's Degree in Industrial Relations, Business, Law, or a related field
Experience
Three years of relevant experience performing employee relations work; some positions in this class may require specialized experience in area of assignment
Certifications/Licenses / Special Requirements
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
Experience working in a unionized environment
Experience supporting management in a public agency to resolve labor issues
Experience working with union officials
Essential Knowledge
Theories, principles, and practices of labor negotiation, arbitration, and contract administration laws
Applicable local, state, and federal laws, rules, and regulations governing labor relations, arbitration, and contract administration
Research principles and investigation techniques
Hourly compensation and benefit design principles
Skill in
Performing complex employee and labor relations work
Compiling and analyzing complex data
Handling highly confidential information
Analyzing situations, identifying problems, and recommending solutions
Exercising sound judgment and creativity in making decisions
Communicating effectively orally and in writing
Preparing comprehensive reports and correspondence
Interacting professionally with various levels of Metro employees and outside representatives
Mediating and negotiating
Ability to
Establish and maintain strong and effective working relationships with colleagues, contractors, attorneys, and the general public
Think and act independently
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Read, write, speak, and understand English
Special Conditions
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
Working Conditions
Typical office situation
Close exposure to computer monitors and video screen
Physical Effort Required
Sitting at a desk or table
Operate a telephone or other telecommunications device and communicate through the medium
Type and use a keyboard and mouse to perform necessary computer-based functions
Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Open: Monday through Friday, 8am-4pm (Closed Sat & Sun)
Metro Talent Hub 8501 S. Evermont Place Los Angeles, CA 90044 Open: Monday through Friday, 9am-5pm (Closed Sat & Sun)
4501 B Whittier Blvd Los Angeles, CA 90022 Open: Tuesday through Saturday, 10am to 6pm (Closed Sun & Mon)
Wilshire/Vermont Customer Center 3183 Wilshire Blvd, Ste 174 Los Angeles, CA 90010 Open: Monday through Friday, 10am-6pm (Closed Sat & Sun)
Rosa Parks Customer Center Willowbrook/Rosa Parks Station 11720 Wilmington Ave Los Angeles, CA 90059 Open: Monday through Friday, 6am to 6:30pm (Closed Sat & Sun)
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
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