Remote Dynamics 365 Customer Service Consultant

A leading consultancy firm is seeking a Microsoft Dynamics 365 Functional Consultant to work remotely. The ideal candidate will have a robust understanding of Dynamics 365 Customer Service and Omni channel concepts, with the ability to collaborate with business stakeholders and configure system functionalities. Responsibilities include supporting Customer Service features, requirement gathering, and coordinating with technical teams. Prior CRM implementation experience is not required, but knowledge of Customer Service terminology is essential. #J-18808-Ljbffr