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Customer Service Representative

Exchange Publishing, LLC, Spokane, Washington, United States, 99254

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Overview Are you looking for a great place to work?

The Exchange is seeking a skilled Customer Service/ Inside Sales Professional to join our team. The duties and responsibilities vary greatly each day of the week. This position would be a perfect fit for someone who is a quick learner, adaptable and curious.

Responsibilities

Be the first point of contact for walk-in customers and incoming calls.

Customer service duties (answering phones, responding to emails, booking ads, resolving customer issues, and taking payments).

Solicit & service classified picture & line accounts by telephone, email, text etc.

Sell advertising into all 4 editions of The Exchange.

Create advertising plans for seasonal customers.

Track weekly sales and continue to maintain and increase revenues.

Prepare professional proposals & sales campaigns promptly.

Generate leads from new sources, & contact for advertising.

Experience/Skills

Excellent written and verbal communication skills.

College degree in business or related field preferred.

Adaptability to an ever changing environment & be able to multi-task.

Understanding of sales process and dynamics.

Hourly pay plus commission. Medical available after 3 months full time. Simple IRA plan after 1 year.

Job Type: Full-time

Pay: $40,000 - $65,000 per year

Mission Statement The Exchange exists to be a trusted resource for our community. We are efficient, effective and exceptional at connecting buyers & sellers. The Exchange is the largest local classified network in print & online in the Pacific Northwest!

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