Overview
The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain City services. The Public Engagement Unit consists of teams of specialists who are trained to effectively engage New Yorkers and connect them with vital resources. The Home Support Unit (HSU) uses data to identify demographics that likely want or need city services; and works with partner agencies, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. The Home Support Unit (HSU) is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action. PEU is seeking Outreach Specialists with experience with community-based outreach and/or case management. Successful candidates should have at least one year of community, issue, labor or political organizing experience, and excellent communications and outreach skills. The candidate should have demonstrated the ability to closely track metrics and outcomes and be detail-oriented and organized. Familiarity with New York City government, housing issues, and a commitment to helping others is preferred.
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The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect New Yorkers to key City services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain City services. The Public Engagement Unit consists of teams of specialists who are trained to effectively engage New Yorkers and connect them with vital resources. The Home Support Unit (HSU) uses data to identify demographics that likely want or need city services; and works with partner agencies, elected officials, community groups, non-profit organizations, and service providers to engage directly with communities and subject matter experts in all five boroughs. The Home Support Unit (HSU) is frequently involved in citywide events, special projects in conjunction with multiple city agencies, and targeted days of action. PEU is seeking Outreach Specialists with experience with community-based outreach and/or case management. Successful candidates should have at least one year of community, issue, labor or political organizing experience, and excellent communications and outreach skills. The candidate should have demonstrated the ability to closely track metrics and outcomes and be detail-oriented and organized. Familiarity with New York City government, housing issues, and a commitment to helping others is preferred.
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