Assistant Director of Campus Recreation – Training and Facilities
Northeastern University, Boston, Massachusetts, us, 02298
Overview
JOB SUMMARY:
The Assistant Director develops, proposes, and implements employee training to ensure operational consistency and proficient frontline operations at the Marino Recreation Center. Provides leadership, hiring, training, scheduling, and supervision for the Facility Assistants assigned to the Marino Recreation Center as well as Building Supervisors assigned to the Marino Recreation Center and the SquashBusters Center. Serves as the primary support to the point person for facility matters; maintains the business processes and communications between all facility stakeholders relative to access and operations. Provides recommendations/direction to the Associate Directors, and other Assistant Directors on existing and future facilities policies and training programs/standards. Serves as ambassador and advocate for University Recreation internally and externally and provides day-to-day leadership on projects assigned by the Associate Directors. The Assistant Director effectively communicates with campus partners including the Center for Student Involvement, Student Employment, Student Financial Services, Facilities, and the Registrar’s Office. Serves as primary risk manager for areas of oversight and when working department programs/events/facilities. Responsibilities
Staff Hiring, Training, Scheduling and Development for approximately 80 direct report student employees, and 75 non-direct report student employees. Ensure an inclusive, safe, and diverse environment for staff, faculty, students and guests; address patron comments, concerns, behavior, and conduct issues promptly and professionally. Assist with ensuring that policies and procedures for areas of oversight are properly developed, communicated, interpreted and implemented uniformly. Train all direct reports on emergency response procedures. Teach certification courses for First Aid, CPR and AED and EAP/BBP courses for the Department. Assist with ensuring all event management protocols are followed to keep standards of planning, problem solving and communication timely and efficient. Minimum Qualifications
Bachelor’s degree in recreation management, sports administration, exercise science, exercise physiology, health and fitness, kinesiology, physical education, general studies or related field. Minimum of 2 years of campus recreation administration experience and/or supervising athletic and recreation facilities with student employees or comparable related experience (relative GA experience will be considered). Proficient with Microsoft Office programs and able to adapt to learning in-house systems of management/logistics and daily operations of recreation facilities/programs. Team-oriented, self-directed individual with strong detail orientation, organizational and reprioritization skills; ability to lead across an organization’s functional areas; thrives in a fast-paced environment with high expectations and accountability. Strong communication skills; ability to identify problems, assess alternatives, render consistent decisions, and communicate with clarity, tact and diplomacy with a variety of people. Knowledge of current trends in campus recreation, equipment, policies, procedures, and best practices for administering a university recreation program; meeting quality standards and evaluating customer satisfaction; equipment/supplies purchasing; familiarity with relevant software. Lifting equipment ranging from 10 lbs to 400 lbs with assistance as needed. Preferred Qualifications
Master's Degree in Recreation/Sport Management, Exercise Science/Kinesiology, Education or related field. Experience providing superior customer care through training protocols. Supervising student employees from diverse backgrounds in a higher education recreation setting. Developing and implementing policies and procedures; maintaining and managing facilities. Strong leadership and supervisory abilities; experience supervising student employees across multiple facilities and supervising non-student part-time employees. Budget management; facilitator/training experience; public speaking and presentation skills. CPR/AED Instructor Trainer certification. Position Type
Athletics Additional Information
Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation
Compensation Grade/Pay Type: 107S Expected Hiring Range: $53,615.00 - $75,728.75 With the pay range shown above, the starting salary will depend on several factors including education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
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JOB SUMMARY:
The Assistant Director develops, proposes, and implements employee training to ensure operational consistency and proficient frontline operations at the Marino Recreation Center. Provides leadership, hiring, training, scheduling, and supervision for the Facility Assistants assigned to the Marino Recreation Center as well as Building Supervisors assigned to the Marino Recreation Center and the SquashBusters Center. Serves as the primary support to the point person for facility matters; maintains the business processes and communications between all facility stakeholders relative to access and operations. Provides recommendations/direction to the Associate Directors, and other Assistant Directors on existing and future facilities policies and training programs/standards. Serves as ambassador and advocate for University Recreation internally and externally and provides day-to-day leadership on projects assigned by the Associate Directors. The Assistant Director effectively communicates with campus partners including the Center for Student Involvement, Student Employment, Student Financial Services, Facilities, and the Registrar’s Office. Serves as primary risk manager for areas of oversight and when working department programs/events/facilities. Responsibilities
Staff Hiring, Training, Scheduling and Development for approximately 80 direct report student employees, and 75 non-direct report student employees. Ensure an inclusive, safe, and diverse environment for staff, faculty, students and guests; address patron comments, concerns, behavior, and conduct issues promptly and professionally. Assist with ensuring that policies and procedures for areas of oversight are properly developed, communicated, interpreted and implemented uniformly. Train all direct reports on emergency response procedures. Teach certification courses for First Aid, CPR and AED and EAP/BBP courses for the Department. Assist with ensuring all event management protocols are followed to keep standards of planning, problem solving and communication timely and efficient. Minimum Qualifications
Bachelor’s degree in recreation management, sports administration, exercise science, exercise physiology, health and fitness, kinesiology, physical education, general studies or related field. Minimum of 2 years of campus recreation administration experience and/or supervising athletic and recreation facilities with student employees or comparable related experience (relative GA experience will be considered). Proficient with Microsoft Office programs and able to adapt to learning in-house systems of management/logistics and daily operations of recreation facilities/programs. Team-oriented, self-directed individual with strong detail orientation, organizational and reprioritization skills; ability to lead across an organization’s functional areas; thrives in a fast-paced environment with high expectations and accountability. Strong communication skills; ability to identify problems, assess alternatives, render consistent decisions, and communicate with clarity, tact and diplomacy with a variety of people. Knowledge of current trends in campus recreation, equipment, policies, procedures, and best practices for administering a university recreation program; meeting quality standards and evaluating customer satisfaction; equipment/supplies purchasing; familiarity with relevant software. Lifting equipment ranging from 10 lbs to 400 lbs with assistance as needed. Preferred Qualifications
Master's Degree in Recreation/Sport Management, Exercise Science/Kinesiology, Education or related field. Experience providing superior customer care through training protocols. Supervising student employees from diverse backgrounds in a higher education recreation setting. Developing and implementing policies and procedures; maintaining and managing facilities. Strong leadership and supervisory abilities; experience supervising student employees across multiple facilities and supervising non-student part-time employees. Budget management; facilitator/training experience; public speaking and presentation skills. CPR/AED Instructor Trainer certification. Position Type
Athletics Additional Information
Northeastern University considers factors such as candidate work experience, education, and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation
Compensation Grade/Pay Type: 107S Expected Hiring Range: $53,615.00 - $75,728.75 With the pay range shown above, the starting salary will depend on several factors including education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
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