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Retail Account Manager

O Positiv Health, Santa Monica, California, United States, 90403

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Overview O Positiv Health is a Los Angeles-based women’s health company on a mission to support women through every stage of life—from their first period to well beyond their last. Since launching in 2018, O Positiv has reshaped the women’s health space, tackling long-overlooked issues with innovative, science-backed products and boldly breaking taboos along the way. Our growing portfolio spans PMS & hormone balance, vaginal & urinary health, digestion, menopause, and conception support—offering vitamins, supplements, and personal care products that women trust.

Today, O Positiv products are sold nationwide at Target, Walmart, CVS, Amazon, TikTok Shop, and OPositiv.com. We’re proud to hold the #1 Vaginal Probiotic nationwide and multiple top-performing products across major wellness categories. We are scaling fast and shaping the future of women’s health. Our team combines an entrepreneurial spirit with a passion for innovation and a commitment to impact. Join us, and you’ll have the opportunity to grow alongside a company that’s making a real difference.

Your Role The Retail Account Manager will own and lead O Positiv’s Natural & Grocery channel business, serving as the day-to-day account owner and primary customer contact. This role is responsible for managing existing Natural & Grocery accounts while also helping shape and execute the strategy for future channel expansion. This individual will also help manage other accounts across the mass and drug channels.

This role reports directly to the Head of Retail Sales and works cross-functionally with Retail Marketing, Finance, Operations, Supply Chain, and Product teams to translate channel strategy into distribution growth, velocity acceleration, and disciplined, profitable execution. The ideal candidate is a builder with a strong customer mindset, comfortable operating in a fast-paced environment, and possesses the ability to manage multiple priorities that may shift rapidly.

Responsibilities and Duties

Own day-to-day business for Natural & Grocery customers, including buyer communication, account planning, 4P implementation and compliance, and issue resolution

Support customer presentations, innovation sell-ins, line reviews, and ongoing performance reviews in Natural and Grocery, but also where needed in Mass and Drug

Act as the primary point of contact of O Positiv to Natural & Grocery buyers and key customer stakeholders

Lead sell-in efforts for new Natural & Grocery accounts with guidance and partnership from the Head of Retail Sales and the SVP of Commercial

Recommend pricing, promotional strategy, and trade investments within established guardrails, progressing toward full ownership of negotiations over time

Own top-line revenue delivery and gross-to-net, monitoring performance versus plan, proactively identifying risks and opportunities

Sales lead for demand forecasting for Natural & Grocery accounts, incorporating promotional plans, distribution changes, and expected uplifts

Analyze syndicated and retailer data (e.g., SPINS, NielsenIQ, retailer POS) to translate insights into actionable recommendations

Partner cross-functionally to support seamless execution across Marketing, Finance, Operations, and Go To Market / Product teams

Contribute to pack size, format, and assortment recommendations tailored to Natural & Grocery dynamics

Qualifications and Skills Experience:

Bachelor’s degree in a relevant field

5-8+ years of CPG account management experience

Experience managing Natural & Grocery retailers such as Meijer, Sprouts, Whole Foods, or similar

Experience managing drug and mass channels a plus

Proven experience with pricing, trade management, gross-to-net performance, and retail execution

Experience working with syndicated data and retailer reporting platforms

Interpersonal:

Builder mentality with comfort operating in a fast-paced, high-growth environment

Highly organized, detail-oriented, and able to manage multiple priorities that may shift rapidly

Strong analytical, problem-solving, and decision-making skills

Excellent communication and relationship-building capabilities

Collaborative partner who works effectively across functions

High integrity, sound judgment, and a bias toward action

Additional Preferred Experience and Skills:

Experience in vitamins, supplements, OTC, or personal care categories

Exposure to early-stage or high-growth brands

Experience contributing to innovation or assortment strategy

Comfort operating with increasing autonomy and ownership over time

Hours and Compensation The anticipated base compensation range for this role will be $140,000 - $165,000 annually. Compensation will be commensurate with the candidate’s experience and local market rates.

Job Type: Full-time

Pay based on prior experience

Position will be based out of Santa Monica, Los Angeles - in person (Mon-Thurs in office/Friday remote)

Travel required: approximately 10–20%

Flexible PTO, Sick Days, and Wellness Days

Monthly Social Hours

Medical, Vision, and Dental Coverage

401K with matching

$50/month Fitness Reimbursement + Up to $1,800 in annual wellness benefits

An environment of collaboration, high performance, & respect amongst all employees and managers

Applicant Privacy Policy

O Positiv is proud to be an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

O Positiv believes in the power of building a diverse and culturally inclusive team. We seek candidates from all backgrounds to join our teams. We're driven to build a workplace based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of O Positiv.

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