Advanced Payments Relationship Specialist
Heartland Payment Systems, Oklahoma City, Oklahoma, United States, 73116
At Global Payments, we're transforming the way money moves between buyers and sellers. Our innovative payment solutions for credit, debit, prepaid, and merchant services empower over 3 million businesses, 1,300 financial institutions, and 600 million cardholders to thrive. Join our passionate team as we shape the future of payments technology!
As an Advanced Payments Relationship Specialist, you will play a crucial role in understanding our clients' needs and providing tailored solutions that enhance their experience with our products.
Key Responsibilities
Drive revenue growth and merchant loyalty by effectively selling both our proprietary and third-party solutions to existing clients, maximizing account value.
Handle all client inquiries, ensuring upsell opportunities are identified and clients are referred to the appropriate sales teams where necessary.
Oversee the onboarding, underwriting, and pricing processes required for client activation.
Remain informed about all solutions available to our clients, participating actively in training and development initiatives.
Keep leadership updated on client interactions and maintain detailed activity records and reports.
Adhere to all service level agreements and guidelines specific to your role.
Support various duties associated with your current ISV Role as requested.
Additional Responsibilities Ensure compliance with corporate sales policies.
Utilize corporate training resources effectively.
Participate in training sessions as needed.
Additional tasks may be assigned as required.
Required Qualifications A minimum of 3 years of successful experience in complex, solutions-based sales environments, or similar expertise in Global Payments or financial sectors.
Extensive knowledge of our product suite and features, including third-party integrations and solutions.
In-depth understanding of internal sales, underwriting, pricing policies, and issue resolution processes.
Strong decision-making skills and high discernment abilities.
Exceptional attention to detail and strong listening skills.
Familiarity with Salesforce.com is essential.
Preferred Qualifications Experience managing and supporting referrals from third-party gateways and other external partners is advantageous.
Global Payments Inc. is proud to be an equal opportunity employer, committed to creating an inclusive environment for all employees. We welcome applications without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law.
Handle all client inquiries, ensuring upsell opportunities are identified and clients are referred to the appropriate sales teams where necessary.
Oversee the onboarding, underwriting, and pricing processes required for client activation.
Remain informed about all solutions available to our clients, participating actively in training and development initiatives.
Keep leadership updated on client interactions and maintain detailed activity records and reports.
Adhere to all service level agreements and guidelines specific to your role.
Support various duties associated with your current ISV Role as requested.
Additional Responsibilities Ensure compliance with corporate sales policies.
Utilize corporate training resources effectively.
Participate in training sessions as needed.
Additional tasks may be assigned as required.
Required Qualifications A minimum of 3 years of successful experience in complex, solutions-based sales environments, or similar expertise in Global Payments or financial sectors.
Extensive knowledge of our product suite and features, including third-party integrations and solutions.
In-depth understanding of internal sales, underwriting, pricing policies, and issue resolution processes.
Strong decision-making skills and high discernment abilities.
Exceptional attention to detail and strong listening skills.
Familiarity with Salesforce.com is essential.
Preferred Qualifications Experience managing and supporting referrals from third-party gateways and other external partners is advantageous.
Global Payments Inc. is proud to be an equal opportunity employer, committed to creating an inclusive environment for all employees. We welcome applications without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information, or any other basis protected by law.