A progressive HR service company located in New York seeks a Customer Success Representative to manage inquiries and provide support to small business customers. Candidates should have at least 5 years of experience in customer service, ideally in a B2B SaaS environment, and possess strong problem-solving skills. This role is pivotal in maintaining customer satisfaction and driving positive outcomes. A compassionate approach and excellent communication skills are essential.
#J-18808-Ljbffr