Retail Sales Associate / Customer Service
WellBiz Brands, Inc., Mckinney, Texas, United States, 75070
Overview
If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Perks
Pay $13 to $16 per hour depending on experience Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio. A skincare session every three months Our WMA team members will earn commission for wellness plan sales Responsibilities
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty Talk with and listen to all new clients, established clients, and prospective clients to understand their needs Turn client concerns into opportunities to demonstrate excellent customer service Consultative selling to build rapport and promote the value and benefits of wellness programs Front desk operations: manage daily administrative tasks efficiently, including scheduling services, handling cash/payments, using booking systems, and maintaining accurate client records Clinic maintenance: ensure the wellness environment is clean, orderly, and supplies/equipment are stocked and safely maintained Team collaboration with massage therapists, service providers, and management to ensure smooth operations Qualifications
Prior retail sales experience preferred; selling memberships or services in person to potential clients Customer Service in a spa-like or similar environment is preferred; ability to distinguish value with attention, hospitality, and execution Familiarity with modern office tools and systems; scheduling and payments are processed with easy-to-learn computer programs Driven to create the best work environment for employees and the best experiences for clients Previous Mind Body experience or Elements Experience is a plus Drive membership sales and provide exceptional customer service by educating clients on wellness programs and building lasting relationships Meet sales goals: consistently achieve or exceed goals for new client conversion into memberships, upsells, and rebooking rates Ability to identify client needs and clearly communicate the value and benefits of wellness programs
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If you’re looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Perks
Pay $13 to $16 per hour depending on experience Bonuses based on monthly conversion numbers Medical insurance A complimentary monthly massage at the studio. A skincare session every three months Our WMA team members will earn commission for wellness plan sales Responsibilities
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty Talk with and listen to all new clients, established clients, and prospective clients to understand their needs Turn client concerns into opportunities to demonstrate excellent customer service Consultative selling to build rapport and promote the value and benefits of wellness programs Front desk operations: manage daily administrative tasks efficiently, including scheduling services, handling cash/payments, using booking systems, and maintaining accurate client records Clinic maintenance: ensure the wellness environment is clean, orderly, and supplies/equipment are stocked and safely maintained Team collaboration with massage therapists, service providers, and management to ensure smooth operations Qualifications
Prior retail sales experience preferred; selling memberships or services in person to potential clients Customer Service in a spa-like or similar environment is preferred; ability to distinguish value with attention, hospitality, and execution Familiarity with modern office tools and systems; scheduling and payments are processed with easy-to-learn computer programs Driven to create the best work environment for employees and the best experiences for clients Previous Mind Body experience or Elements Experience is a plus Drive membership sales and provide exceptional customer service by educating clients on wellness programs and building lasting relationships Meet sales goals: consistently achieve or exceed goals for new client conversion into memberships, upsells, and rebooking rates Ability to identify client needs and clearly communicate the value and benefits of wellness programs
#J-18808-Ljbffr