UA Associate - E&S Casualty
Job ID: 130073
Zurich North America is currently hiring a UA Associate to join the E&S Casualty team! As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
We acknowledge that work‑life balance and flexibility are a priority. The hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful and valuable. Occasional in‑office attendance may be required.
This is a hybrid work position. The candidate must be able to report to one of the following North American office locations: Phoenix, AZ; Schaumburg, IL; Scottsdale, AZ; or Dallas, TX.
In This Role You Will Be Responsible For
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self‑directed to meet deadlines
Multi‑tasking skills
5% Travel
Compensation and Benefits The pay range for this position is $23.80 - $38.94 per hour, plus a short‑term incentive bonus of 5%. Your pay at Zurich is based on your role, location, skills, and experience. You may also be eligible for bonuses and merit increases.
We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Join us for a brighter future—for yourself and our customers.
EEO Statement Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
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Zurich North America is currently hiring a UA Associate to join the E&S Casualty team! As a UA Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.
We acknowledge that work‑life balance and flexibility are a priority. The hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in‑person connections and collaborative activities when meaningful and valuable. Occasional in‑office attendance may be required.
This is a hybrid work position. The candidate must be able to report to one of the following North American office locations: Phoenix, AZ; Schaumburg, IL; Scottsdale, AZ; or Dallas, TX.
In This Role You Will Be Responsible For
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end‑to‑end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager, working collaboratively with assigned underwriters.
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.
Basic Qualifications
Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area OR
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area AND
Knowledge of data collection and analysis
Microsoft Office experience
Preferred Qualifications
Insurance industry knowledge
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience
Enjoys working with details and providing accurate data in a timely manner
Self‑directed to meet deadlines
Multi‑tasking skills
5% Travel
Compensation and Benefits The pay range for this position is $23.80 - $38.94 per hour, plus a short‑term incentive bonus of 5%. Your pay at Zurich is based on your role, location, skills, and experience. You may also be eligible for bonuses and merit increases.
We offer competitive pay and comprehensive benefits for employees and their families. Learn more about Total Rewards here.
Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Join us for a brighter future—for yourself and our customers.
EEO Statement Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
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