Commercial Lines Account Manager – Northshore, MA
Join a respected insurance organization with a culture of kindness, strong accountability, and low turnover. This is an excellent opportunity to make an impact and grow your career within a collaborative, supportive team focused on delivering outstanding client service.
Commercial Lines Account Manager Benefits & Compensation
Competitive base salary, with flexibility for the right experience
50% individual health coverage
3.5% 401(k) match (with employee contribution)
Paid time off (PTO)
Supportive and inclusive work culture
Licensure reimbursement and incentives
Full-time, Monday–Friday schedule (9:00 am–5:00 pm), in-office
Potential for hybrid work schedule after onboarding
Commercial Lines Account Manager Requirements & Qualifications
Minimum 3 years of insurance industry experience (5+ years preferred)
Proven experience servicing personal and/or commercial insurance accounts
Familiarity with agency workflows and carrier communications
Experience using AMS360 software strongly preferred
Strong organizational skills and attention to detail
Professional verbal and written communication skills
Insurance license not required at hire—licensure is encouraged, reimbursed, and incentivized
Bilingual (Spanish strongly preferred)
Commercial Lines Account Manager Day-to-Day Responsibilities
Service and manage an assigned book of small to mid-market commercial insurance accounts
Act as the main point of contact for client inquiries, endorsements, policy changes, and coverage questions
Process policy changes, certificates, audits, cancellations, and reinstatements
Review policy documents for accuracy, coverage consistency, and compliance
Coordinate closely with internal support staff for back-office processing
Communicate with insurance carriers to address policy issues and fulfill service requests
Support renewal cycles with client outreach, coverage reviews, and documentation follow-up
Maintain accurate and detailed client records in AMS360
Ensure a responsive, professional experience aligned with service standards
Collaborate with team members to maintain smooth and accountable workflows
This is a growth-driven opportunity for candidates eager to advance within an organization that values its people, their development, and the quality of service provided to clients.
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Commercial Lines Account Manager Benefits & Compensation
Competitive base salary, with flexibility for the right experience
50% individual health coverage
3.5% 401(k) match (with employee contribution)
Paid time off (PTO)
Supportive and inclusive work culture
Licensure reimbursement and incentives
Full-time, Monday–Friday schedule (9:00 am–5:00 pm), in-office
Potential for hybrid work schedule after onboarding
Commercial Lines Account Manager Requirements & Qualifications
Minimum 3 years of insurance industry experience (5+ years preferred)
Proven experience servicing personal and/or commercial insurance accounts
Familiarity with agency workflows and carrier communications
Experience using AMS360 software strongly preferred
Strong organizational skills and attention to detail
Professional verbal and written communication skills
Insurance license not required at hire—licensure is encouraged, reimbursed, and incentivized
Bilingual (Spanish strongly preferred)
Commercial Lines Account Manager Day-to-Day Responsibilities
Service and manage an assigned book of small to mid-market commercial insurance accounts
Act as the main point of contact for client inquiries, endorsements, policy changes, and coverage questions
Process policy changes, certificates, audits, cancellations, and reinstatements
Review policy documents for accuracy, coverage consistency, and compliance
Coordinate closely with internal support staff for back-office processing
Communicate with insurance carriers to address policy issues and fulfill service requests
Support renewal cycles with client outreach, coverage reviews, and documentation follow-up
Maintain accurate and detailed client records in AMS360
Ensure a responsive, professional experience aligned with service standards
Collaborate with team members to maintain smooth and accountable workflows
This is a growth-driven opportunity for candidates eager to advance within an organization that values its people, their development, and the quality of service provided to clients.
#J-18808-Ljbffr