Commercial Insurance Account Manager – Small/Mid Market JN -022026-171007
Goodwin Recruiting, Easthampton, Massachusetts, us, 01027
Overview
We are a small, family-owned insurance agency seeking a motivated and professional Commercial Insurance Account Manager to join our team. We pride ourselves on a friendly, supportive work environment where employees build long-term careers — our team members have worked with us an average of 20+ years, and we’re excited to welcome another long-term addition. This role offers hands-on exposure to a diverse commercial book with a focus on small-to-mid market accounts. Compensation: $60,000 - $65,000. Responsibilities
Develop and maintain positive working relationships with commercial insurance clients Communicate with clients in a friendly, professional manner while addressing questions and concerns Provide information and guidance on commercial lines insurance products and services Handle “soup-to-nuts” commercial lines account management, including day-to-day servicing of assigned accounts Quote both new and renewal commercial insurance business Submit applications for new policies and bind coverage Market, quote, and rate new business and renewal accounts Maintain accurate records of customer interactions and transactions in Applied EPIC Prepare certificates of insurance, client correspondence, and related documentation For Less-experienced Candidates
This role may initially function in a
Commercial Lines Assistant
capacity, supporting two Account Executives by processing new business and renewals, preparing certificates, sending client letters, and completing miscellaneous administrative tasks. With training and experience, this position is intended to grow into a full
Commercial Lines Account Manager
role. Knowledge & Skills Desired
Strong customer service focus with a high level of professionalism Knowledge of commercial insurance products and their applications Excellent computer skills; experience with Applied EPIC preferred (training available for the right candidate) Strong verbal, written, and organizational skills Ability to manage multiple priorities in a fast-paced, team-oriented environment Benefits
Health and dental insurance Paid vacation, sick, and personal days 10 paid holidays 401(k) pension plan Short-term and long-term disability insurance
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We are a small, family-owned insurance agency seeking a motivated and professional Commercial Insurance Account Manager to join our team. We pride ourselves on a friendly, supportive work environment where employees build long-term careers — our team members have worked with us an average of 20+ years, and we’re excited to welcome another long-term addition. This role offers hands-on exposure to a diverse commercial book with a focus on small-to-mid market accounts. Compensation: $60,000 - $65,000. Responsibilities
Develop and maintain positive working relationships with commercial insurance clients Communicate with clients in a friendly, professional manner while addressing questions and concerns Provide information and guidance on commercial lines insurance products and services Handle “soup-to-nuts” commercial lines account management, including day-to-day servicing of assigned accounts Quote both new and renewal commercial insurance business Submit applications for new policies and bind coverage Market, quote, and rate new business and renewal accounts Maintain accurate records of customer interactions and transactions in Applied EPIC Prepare certificates of insurance, client correspondence, and related documentation For Less-experienced Candidates
This role may initially function in a
Commercial Lines Assistant
capacity, supporting two Account Executives by processing new business and renewals, preparing certificates, sending client letters, and completing miscellaneous administrative tasks. With training and experience, this position is intended to grow into a full
Commercial Lines Account Manager
role. Knowledge & Skills Desired
Strong customer service focus with a high level of professionalism Knowledge of commercial insurance products and their applications Excellent computer skills; experience with Applied EPIC preferred (training available for the right candidate) Strong verbal, written, and organizational skills Ability to manage multiple priorities in a fast-paced, team-oriented environment Benefits
Health and dental insurance Paid vacation, sick, and personal days 10 paid holidays 401(k) pension plan Short-term and long-term disability insurance
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