Remote Spanish Bilingual Customer Support Representative
TalentPop App, California, Missouri, United States, 65018
Overview
We’re Hiring: Remote Spanish Bilingual Customer Support Representative. Do you love helping people and making their day just a little brighter? Are you fluent in
Spanish and English
and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers around the world, we’d love to hear from you.
What You'll Be Doing As a
Remote Spanish Bilingual Customer Support Representative , you’ll connect with customers from Spanish-speaking regions through
voice calls and live chat . Whether it’s helping track an order, answering product questions, or resolving an issue, you’ll be the trusted voice that transforms frustration into satisfaction and confusion into clarity. This role isn’t just about answering questions—it’s about truly listening, showing empathy, and ensuring customers feel heard, valued, and supported.
Your Core Responsibilities
Deliver timely and friendly support in both Spanish and English via calls and chat
Troubleshoot issues with a calm, solutions-first approach
Accurately document all customer interactions
Identify recurring trends and share feedback to improve processes
Collaborate with team leads and colleagues to stay aligned on priorities
Represent the brand with professionalism, care, and cultural sensitivity
What We're Looking For
1+ year of remote/online experience in customer service or a similar role
Experience with bilingual customer support is an advantage
Excellent written and verbal communication skills
Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus
Calm and solution-focused under pressure
Familiarity with E-Commerce and CRM systems is a plus
Fluent in Spanish and English
Tools You’ll Need
Laptop or desktop with an i5 processor or higher
Reliable internet connection (minimum 15 Mbps upload and download)
A quiet, dedicated workspace for calls
What’s In It for You
Permanent work-from-home setup
Competitive pay, reviewed annually
Paid time off for rest and recharge
Monthly health stipend
Performance bonuses based on KPIs
A team culture that values growth, accountability, and connection
Why Join Us? At our core, we believe customer support is more than just solving problems—it’s building relationships. Here, your voice will be heard, your skills will be valued, and your career growth will be supported. We prioritize fairness, open communication, and helping our team members succeed.
If you’re ready to use your language skills to make a real impact in a role where
people come first , we can’t wait to meet you.
Ready to Apply? Click
Apply Now
and tell us why you’re excited about joining our team. Your next great opportunity starts here.
#J-18808-Ljbffr
Spanish and English
and comfortable navigating a fast-paced, digital-first environment? If you’re ready to combine empathy, clear communication, and problem-solving skills to support customers around the world, we’d love to hear from you.
What You'll Be Doing As a
Remote Spanish Bilingual Customer Support Representative , you’ll connect with customers from Spanish-speaking regions through
voice calls and live chat . Whether it’s helping track an order, answering product questions, or resolving an issue, you’ll be the trusted voice that transforms frustration into satisfaction and confusion into clarity. This role isn’t just about answering questions—it’s about truly listening, showing empathy, and ensuring customers feel heard, valued, and supported.
Your Core Responsibilities
Deliver timely and friendly support in both Spanish and English via calls and chat
Troubleshoot issues with a calm, solutions-first approach
Accurately document all customer interactions
Identify recurring trends and share feedback to improve processes
Collaborate with team leads and colleagues to stay aligned on priorities
Represent the brand with professionalism, care, and cultural sensitivity
What We're Looking For
1+ year of remote/online experience in customer service or a similar role
Experience with bilingual customer support is an advantage
Excellent written and verbal communication skills
Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus
Calm and solution-focused under pressure
Familiarity with E-Commerce and CRM systems is a plus
Fluent in Spanish and English
Tools You’ll Need
Laptop or desktop with an i5 processor or higher
Reliable internet connection (minimum 15 Mbps upload and download)
A quiet, dedicated workspace for calls
What’s In It for You
Permanent work-from-home setup
Competitive pay, reviewed annually
Paid time off for rest and recharge
Monthly health stipend
Performance bonuses based on KPIs
A team culture that values growth, accountability, and connection
Why Join Us? At our core, we believe customer support is more than just solving problems—it’s building relationships. Here, your voice will be heard, your skills will be valued, and your career growth will be supported. We prioritize fairness, open communication, and helping our team members succeed.
If you’re ready to use your language skills to make a real impact in a role where
people come first , we can’t wait to meet you.
Ready to Apply? Click
Apply Now
and tell us why you’re excited about joining our team. Your next great opportunity starts here.
#J-18808-Ljbffr