The Role
At Eight Sleep, Email and SMS are core revenue and retention channels. We’re looking for a Lifecycle Marketing Specialist to help execute and scale these programs with a strong balance of hands-on implementation and thoughtful project ownership. This role balances direct execution with project ownership and strategic support. You’ll spend much of your time building, launching, and QA’ing email and SMS campaigns and flows, while also partnering closely with Lifecycle leadership to support planning, prioritization, and ongoing optimization. This is a great opportunity for someone who wants to stay close to execution while taking on more responsibility and ownership within a fast-growing lifecycle program. How You’ll Contribute
Email & SMS Execution Build and launch email and SMS campaigns and automated flows in Klaviyo
Implement segmentation, personalization, dynamic content, and A/B tests
QA emails across devices, browsers, and inboxes using tools like Litmus or Email on Acid
Support SMS execution and compliance across regions
Maintain deliverability best practices, list hygiene, and suppression logic
Ensure all sends meet CAN-SPAM, GDPR, and other regional compliance requirements
Project Management & Strategic Support Own execution timelines from brief to launch, flagging risks and dependencies early
Partner with Lifecycle leadership to translate strategy into clear implementation plans
Help prioritize incoming requests based on impact, effort, and timelines
Coordinate with creative, data, and engineering partners to keep projects on track
Support testing strategy and help operationalize learnings across campaigns and flows
Document workflows, QA standards, and best practices to improve team efficiency
What You Need To Succeed
MUST HAVE:
2 to 4+ years of hands-on experience building email and SMS programs in
Klaviyo
Strong understanding of lifecycle marketing fundamentals including segmentation, personalization, and testing
Proven ability to manage multiple campaigns and flows at once without missing details
Demonstrated testing mindset with experience supporting A/B tests, interpreting results, and applying learnings to future campaigns and flows
Comfortable owning execution while collaborating closely with cross-functional partners
Organized, proactive, and able to work independently in a fast-moving environment
Technical Experience We Care About
Klaviyo campaign and flow builds (required)
Email QA tools such as Litmus or Email on Acid
Working knowledge of HTML and CSS for email
SMS execution and compliance best practices
Experience pulling performance data and supporting reporting (Looker a plus)
Nice to Have
Experience in DTC, subscription, or consumer hardware brands
Exposure to customer data platforms or advanced lifecycle tech stacks
Experience supporting international lifecycle programs
Why join Eight Sleep? Innovation in a culture of excellence Join us in a workplace where innovation isn’t just encouraged - it’s a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you’ll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company’s trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you – perfectly aligning your achievements with the broader triumphs of the company. Pay grows rapidly as you accumulate experience with Eight Sleep and translate it into concrete impact. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you’ll get your own Pod, along with other benefits. Learn more at eightsleep.com/careers At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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At Eight Sleep, Email and SMS are core revenue and retention channels. We’re looking for a Lifecycle Marketing Specialist to help execute and scale these programs with a strong balance of hands-on implementation and thoughtful project ownership. This role balances direct execution with project ownership and strategic support. You’ll spend much of your time building, launching, and QA’ing email and SMS campaigns and flows, while also partnering closely with Lifecycle leadership to support planning, prioritization, and ongoing optimization. This is a great opportunity for someone who wants to stay close to execution while taking on more responsibility and ownership within a fast-growing lifecycle program. How You’ll Contribute
Email & SMS Execution Build and launch email and SMS campaigns and automated flows in Klaviyo
Implement segmentation, personalization, dynamic content, and A/B tests
QA emails across devices, browsers, and inboxes using tools like Litmus or Email on Acid
Support SMS execution and compliance across regions
Maintain deliverability best practices, list hygiene, and suppression logic
Ensure all sends meet CAN-SPAM, GDPR, and other regional compliance requirements
Project Management & Strategic Support Own execution timelines from brief to launch, flagging risks and dependencies early
Partner with Lifecycle leadership to translate strategy into clear implementation plans
Help prioritize incoming requests based on impact, effort, and timelines
Coordinate with creative, data, and engineering partners to keep projects on track
Support testing strategy and help operationalize learnings across campaigns and flows
Document workflows, QA standards, and best practices to improve team efficiency
What You Need To Succeed
MUST HAVE:
2 to 4+ years of hands-on experience building email and SMS programs in
Klaviyo
Strong understanding of lifecycle marketing fundamentals including segmentation, personalization, and testing
Proven ability to manage multiple campaigns and flows at once without missing details
Demonstrated testing mindset with experience supporting A/B tests, interpreting results, and applying learnings to future campaigns and flows
Comfortable owning execution while collaborating closely with cross-functional partners
Organized, proactive, and able to work independently in a fast-moving environment
Technical Experience We Care About
Klaviyo campaign and flow builds (required)
Email QA tools such as Litmus or Email on Acid
Working knowledge of HTML and CSS for email
SMS execution and compliance best practices
Experience pulling performance data and supporting reporting (Looker a plus)
Nice to Have
Experience in DTC, subscription, or consumer hardware brands
Exposure to customer data platforms or advanced lifecycle tech stacks
Experience supporting international lifecycle programs
Why join Eight Sleep? Innovation in a culture of excellence Join us in a workplace where innovation isn’t just encouraged - it’s a standard. Our flagship product, the Pod, is a testament to our culture of excellence, beloved by hundreds of thousands of customers worldwide. At Eight Sleep, you will be part of a team that continuously pushes the boundaries of technology in sleep fitness. Immediate responsibility and accelerated career growth From your first day, you’ll take on substantial responsibilities that have a direct impact on our core business and product success. We are a small team that empowers you to own your projects and see the tangible effects of your efforts, enhancing both your professional growth and our company’s trajectory. Your path will be challenging but rewarding, perfect for those who thrive in fast-paced environments aiming for high standards. Collaboration with exceptional talent Work alongside other bright minds like you: at Eight Sleep exceptional intelligence and a passion for breakthroughs are the norms. Our team members are not only experts in their fields but also avid innovators who thrive in our dynamic, fast-paced environment. Equitable compensation and continuous equity investment We extend equity participation to every full-time team member, recognizing and rewarding your direct contributions to our success. This includes periodic equity refreshments based on performance, ensuring that as Eight Sleep grows and succeeds, so do you – perfectly aligning your achievements with the broader triumphs of the company. Pay grows rapidly as you accumulate experience with Eight Sleep and translate it into concrete impact. Your own Pod - and other great benefits Every Eight Sleep employee receives the very product that defines our mission: a Pod of their own. If you join us you’ll get your own Pod, along with other benefits. Learn more at eightsleep.com/careers At Eight Sleep we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our values by ensuring everyone feels they can flourish and grow. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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