Social Media and Online Community Manager
IREN, San Francisco, California, United States, 94199
IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.
With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.
We’re looking for a creative, technically curious, and community-first
Social Media & Online Community Manager
to elevate IREN’s presence across digital channels and build a high-impact community around our AI Cloud and infrastructure solutions. You’ll play a critical role in defining IREN’s voice online - leading content, growing our digital audience, and fostering trust with customers, engineers, developers, founders, and partners. You’ll collaborate with Marketing, Commercial, Product, and Investor Relations teams to tell compelling stories, create conversation, and help position IREN as a category leader in infrastructure powering AI. Job Requirements
5 - 10 years of experience in developer community, technical marketing, or social media roles, preferably in cloud, AI, or infrastructure sectors Proven ability to grow and engage technical/developer audiences Strong writing skills and ability to explain technical concepts in clear, engaging ways Familiarity with key developer platforms (X, LinkedIn, YouTube, Discord, Reddit) and community tools/analytics Data-oriented mindset to optimize community and content strategies Self-starter, collaborative, and comfortable in a fast-paced, high-growth environment Job Responsibilities
Lead IREN’s global social media presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit, and emerging platforms Develop and manage an editorial calendar that aligns with product launches, events and Investor Relations calendar Create and publish content that is relevant, insightful, and visually engaging tailored to enterprise, AI-native, and technical audiences Collaborate with Content Marketing, Product Marketing, Commercial and Investor Relations teams to ensure content consistency and impact Build and nurture IREN’s technical community through platforms like Discord and Reddit Launch engagement programs (e.g. AMAs, community spotlights, office hours) to foster trust, connection, and two-way dialogue Moderate and manage day-to-day community activity to ensure productive and inclusive conversation Identify and support power users, early adopters, and advocates to drive organic community growth Brand voice & positioning
Define and maintain a consistent brand voice across all digital touchpoints Ensure messaging aligns with IREN’s strategic narrative Translate technical updates and roadmap developments into audience-appropriate, commercially relevant content Insights & feedback loop
Track platform analytics, community sentiment, and content performance to inform ongoing strategy Surface key insights from social and community channels to internal teams (Product, Marketing, Commercial and Investor Relations) Provide real-time feedback from users and prospects to inform product positioning and customer experience Thought leadership & brand activation
Support campaigns, launches, event activations, and thought leadership initiatives by amplifying IREN’s presence online Coordinate with the wider marketing and events teams to extend the reach of content and event moments Identify opportunities to participate in trending conversations or cultural moments relevant to AI infrastructure and cloud The IREN Package
At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well-being, and long-term success. Compensation
The expected base salary range for this role is $130,000–$160,000 USD, based in the San Francisco Bay Area. Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region. Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive). Relocation or Living-out-allowance / per diem (as appliable and based on successful candidate circumstances) 100% company paid health insurance premiums(medical, dental, and vision)for employees, 75% company paid coverage for dependents Company-paidshort-term and long-term disability insurance Voluntary life, critical illness, and accident coverage available Health Savings Accounts (HSA) – when combined with the High Deductible Health Plan Employee Assistance Program and wellness resources 401(k) retirement plan with company match Access to financialplanning and legalservices Time Off & Leave Programs
Paid Time Off (PTO) and paid holidays Growth & Development
Internal skills training and advancement pathways Professional development to support certifications, continuing education, or role related training Community & Culture
Company events and team-building activities We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.
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Social Media & Online Community Manager
to elevate IREN’s presence across digital channels and build a high-impact community around our AI Cloud and infrastructure solutions. You’ll play a critical role in defining IREN’s voice online - leading content, growing our digital audience, and fostering trust with customers, engineers, developers, founders, and partners. You’ll collaborate with Marketing, Commercial, Product, and Investor Relations teams to tell compelling stories, create conversation, and help position IREN as a category leader in infrastructure powering AI. Job Requirements
5 - 10 years of experience in developer community, technical marketing, or social media roles, preferably in cloud, AI, or infrastructure sectors Proven ability to grow and engage technical/developer audiences Strong writing skills and ability to explain technical concepts in clear, engaging ways Familiarity with key developer platforms (X, LinkedIn, YouTube, Discord, Reddit) and community tools/analytics Data-oriented mindset to optimize community and content strategies Self-starter, collaborative, and comfortable in a fast-paced, high-growth environment Job Responsibilities
Lead IREN’s global social media presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit, and emerging platforms Develop and manage an editorial calendar that aligns with product launches, events and Investor Relations calendar Create and publish content that is relevant, insightful, and visually engaging tailored to enterprise, AI-native, and technical audiences Collaborate with Content Marketing, Product Marketing, Commercial and Investor Relations teams to ensure content consistency and impact Build and nurture IREN’s technical community through platforms like Discord and Reddit Launch engagement programs (e.g. AMAs, community spotlights, office hours) to foster trust, connection, and two-way dialogue Moderate and manage day-to-day community activity to ensure productive and inclusive conversation Identify and support power users, early adopters, and advocates to drive organic community growth Brand voice & positioning
Define and maintain a consistent brand voice across all digital touchpoints Ensure messaging aligns with IREN’s strategic narrative Translate technical updates and roadmap developments into audience-appropriate, commercially relevant content Insights & feedback loop
Track platform analytics, community sentiment, and content performance to inform ongoing strategy Surface key insights from social and community channels to internal teams (Product, Marketing, Commercial and Investor Relations) Provide real-time feedback from users and prospects to inform product positioning and customer experience Thought leadership & brand activation
Support campaigns, launches, event activations, and thought leadership initiatives by amplifying IREN’s presence online Coordinate with the wider marketing and events teams to extend the reach of content and event moments Identify opportunities to participate in trending conversations or cultural moments relevant to AI infrastructure and cloud The IREN Package
At IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long-term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well-being, and long-term success. Compensation
The expected base salary range for this role is $130,000–$160,000 USD, based in the San Francisco Bay Area. Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region. Total Compensation package may be inclusive of annual incentive bonus, equity (long-term incentive). Relocation or Living-out-allowance / per diem (as appliable and based on successful candidate circumstances) 100% company paid health insurance premiums(medical, dental, and vision)for employees, 75% company paid coverage for dependents Company-paidshort-term and long-term disability insurance Voluntary life, critical illness, and accident coverage available Health Savings Accounts (HSA) – when combined with the High Deductible Health Plan Employee Assistance Program and wellness resources 401(k) retirement plan with company match Access to financialplanning and legalservices Time Off & Leave Programs
Paid Time Off (PTO) and paid holidays Growth & Development
Internal skills training and advancement pathways Professional development to support certifications, continuing education, or role related training Community & Culture
Company events and team-building activities We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need! IE US Operations Inc., the employing entity and proud member of the IREN group is an equal opportunity employer that is committed to creating an inclusive workplace. We are committed to evaluating qualified applicants and do not discriminate against protected characteristics under applicable legislation. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.
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