ABB Order Management Specialist
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This position reports to: Order Entry Team Lead Your role and responsibilities: Provide order management, communication, problem resolution, and follow through. Order Management Specialist's responsibility includes collaboration with other functions to provide responses to customers' requirements while also anticipating future needs. The work model for the role is: LI-Hybrid at our New Berlin, WI location (1-2 Days in Office/4-3 Days Remote) This role is contributing to the Motion Service business in US. You will be mainly accountable for: Manage customer transactions with a high degree of accuracy including but not limited to sales orders, project orders, return orders, debit/credit memos, using SAP. Develop and maintain business processes to streamline order processing. Develop creative and proactive solutions to day-to-day and event-based problems. Be an active member of the lean process improvement efforts by participating in continuous improvement projects. Engage in solutions to process challenges. Ability to review purchase orders and related documentation for standard vs non-standard verbiage and identify when to escalate to Pricing & Negotiations, Inside Sales, Legal & Finance Teams, etc. Create and analyze reports as needed to support processes, metrics, and projects. Demonstrate a willingness to understand and own reports/metrics in support of continuous improvements. Demonstrate an attitude of teamwork and emotional intelligence by supporting team members and building collaborative relationships across functions. Ensure the completion and maintenance of all records, paperwork, documentation, etc. necessary to comply with regulatory demands, export and compliance guidelines and ABB internal policies. A basic understanding of these policies is also required. Follow and comply with all safety and work rules and regulations; Maintain... Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law.
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world. This position reports to: Order Entry Team Lead Your role and responsibilities: Provide order management, communication, problem resolution, and follow through. Order Management Specialist's responsibility includes collaboration with other functions to provide responses to customers' requirements while also anticipating future needs. The work model for the role is: LI-Hybrid at our New Berlin, WI location (1-2 Days in Office/4-3 Days Remote) This role is contributing to the Motion Service business in US. You will be mainly accountable for: Manage customer transactions with a high degree of accuracy including but not limited to sales orders, project orders, return orders, debit/credit memos, using SAP. Develop and maintain business processes to streamline order processing. Develop creative and proactive solutions to day-to-day and event-based problems. Be an active member of the lean process improvement efforts by participating in continuous improvement projects. Engage in solutions to process challenges. Ability to review purchase orders and related documentation for standard vs non-standard verbiage and identify when to escalate to Pricing & Negotiations, Inside Sales, Legal & Finance Teams, etc. Create and analyze reports as needed to support processes, metrics, and projects. Demonstrate a willingness to understand and own reports/metrics in support of continuous improvements. Demonstrate an attitude of teamwork and emotional intelligence by supporting team members and building collaborative relationships across functions. Ensure the completion and maintenance of all records, paperwork, documentation, etc. necessary to comply with regulatory demands, export and compliance guidelines and ABB internal policies. A basic understanding of these policies is also required. Follow and comply with all safety and work rules and regulations; Maintain... Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law.