Office Operations - Sales Support Administrator
Trading Academy, Ridgefield Park, New Jersey, us, 07660
Office Operations - Sales Support Administrator
Location: Onsite - Ridgefield Park, New Jersey
Schedule: Wednesday-Sunday (3 weekends per month required; weekday time off provided)
Full-time + Benefits (W2)
Role Overview
We are seeking a highly organized, customer-focused Office Operations - Sales Support Administrator to support a fast-paced sales and training office. This role is responsible for front-desk operations, client experience, office administration, and training event coordination at our New Jersey training center.
The ideal candidate brings a hospitality-forward mindset, strong organizational skills, and the ability to manage multiple priorities independently while creating a welcoming, professional environment for clients, guests, and internal teams.
Training & Event Coordination * Coordinate and schedule onsite training events and weekend sessions * Support event logistics including registration, materials preparation, room setup, and catering * Ensure training days run smoothly through proactive preparation and attention to detail
Administrative & Sales Support * Perform data entry and basic reporting in Salesforce and other CRM platforms * Maintain accurate records and support operational reporting * Use Microsoft Office and internal systems to support office workflows * Assist Sales and Operations teams with scheduling, coordination, and administrative tasks
Client Experience & Front Office * Serve as the first point of contact, providing a professional, welcoming front-desk and phone experience * Establish and uphold the customer service standard for the training center * Greet guests, manage check-ins, and support a positive client journey throughout the day
Office & Operations Support * Support daily office operations, organization, and inventory management * Maintain clean, organized common areas, classrooms, and event spaces * Manage mail, deliveries, vendors, and building or facility requests
Qualifications * Strong customer service and client experience mindset * Experience in an office coordinator, administrative, sales office, or hospitality environment * Highly organized, proactive, detail-oriented, and accountable for follow-through * Comfortable working a Wednesday-Sunday schedule, with hours aligned to training and event needs * Experience with Salesforce, CRM tools, and Microsoft Office preferred * Self-directed and reliable; able to perform light physical tasks as needed * Valid driver's license * College degree preferred
Why This Role
This is an opportunity to play a key role in shaping how clients experience our training center-balancing front-facing hospitality with behind-the-scenes operational excellence. Successful candidates thrive in environments where no task is too small, and creating a welcoming, well-run space is a point of pride.
Location: Onsite - Ridgefield Park, New Jersey
Schedule: Wednesday-Sunday (3 weekends per month required; weekday time off provided)
Full-time + Benefits (W2)
Role Overview
We are seeking a highly organized, customer-focused Office Operations - Sales Support Administrator to support a fast-paced sales and training office. This role is responsible for front-desk operations, client experience, office administration, and training event coordination at our New Jersey training center.
The ideal candidate brings a hospitality-forward mindset, strong organizational skills, and the ability to manage multiple priorities independently while creating a welcoming, professional environment for clients, guests, and internal teams.
Training & Event Coordination * Coordinate and schedule onsite training events and weekend sessions * Support event logistics including registration, materials preparation, room setup, and catering * Ensure training days run smoothly through proactive preparation and attention to detail
Administrative & Sales Support * Perform data entry and basic reporting in Salesforce and other CRM platforms * Maintain accurate records and support operational reporting * Use Microsoft Office and internal systems to support office workflows * Assist Sales and Operations teams with scheduling, coordination, and administrative tasks
Client Experience & Front Office * Serve as the first point of contact, providing a professional, welcoming front-desk and phone experience * Establish and uphold the customer service standard for the training center * Greet guests, manage check-ins, and support a positive client journey throughout the day
Office & Operations Support * Support daily office operations, organization, and inventory management * Maintain clean, organized common areas, classrooms, and event spaces * Manage mail, deliveries, vendors, and building or facility requests
Qualifications * Strong customer service and client experience mindset * Experience in an office coordinator, administrative, sales office, or hospitality environment * Highly organized, proactive, detail-oriented, and accountable for follow-through * Comfortable working a Wednesday-Sunday schedule, with hours aligned to training and event needs * Experience with Salesforce, CRM tools, and Microsoft Office preferred * Self-directed and reliable; able to perform light physical tasks as needed * Valid driver's license * College degree preferred
Why This Role
This is an opportunity to play a key role in shaping how clients experience our training center-balancing front-facing hospitality with behind-the-scenes operational excellence. Successful candidates thrive in environments where no task is too small, and creating a welcoming, well-run space is a point of pride.