About the job Call Center Rep
Call Center Rep needs 2+ years experience
Call Center requires:
Excel (Sheet or formula) DVI(Software for job lookup/ordering) Incoming/outgoing calls High volume calls Call Center duties
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.
Call Center Rep needs 2+ years experience
Call Center requires:
Excel (Sheet or formula) DVI(Software for job lookup/ordering) Incoming/outgoing calls High volume calls Call Center duties
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention.