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Account Servicing Assistant

Security 1st Title, Wichita, Kansas, United States, 67232

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What We Do

At Security 1st Title, we provide Title Insurance and Escrow Services for customers buying, selling, and refinancing their homes. We protect property rights through the careful examination of each property history to ensure they are free of liens and other title defects. We are dedicated to protecting our customers’ interests while offering the best-in-class customer service throughout the process.

Who We Want

We are looking for hard-working and dedicated individuals. If you have a strong work ethic, solid customer service skills, and are willing to learn, we would like to interview you for our team.

Highlights

Paid Training

Work Days: Monday-Friday-PART TIME

Valuable education and knowledge in the real estate industry providing real-life benefit

Position Details

–Account Servicing Assistant - PART TIME

The Account Servicing Assistant will be expected to book new loans/contracts, review documents, and be a point of contact for both internal and external customers regarding process and procedures for the servicing of accounts including but not limited to relaying information regarding timeframes, payment amounts, account status, and other information as may be required. Specific job responsibilities include:

Communicate with customers, internal and external, in a courteous and constructive manner

Reviewing documents

Gather and analyze loan level information

Data input and interpretation

File management: transaction notes, scanning, maintaining file-level documents

Booking new jobs

Preparation of documents

General banking activity

Drafting customer correspondence

Sending notifications in a timely manner

Contributes to team effort by accomplishing related tasks as needed

Other duties as assigned

Expectations

The person in this role must align with the company's core values of integrity, innovation, collaboration, community, and excellence

Take direction and ask for clarity when necessary

Ability to collaborate with the team

Ability to work overtime as requested and approved by management

Job Qualifications

High school diploma or equivalent (required)

1-3 years of experience in accounting, lending, or mortgage servicing is preferred

Previous office experience is required

Skills and Abilities

Problem solving, detail orientation, analytical and critical thinking

Proficiency with Google Suite

Ability to provide outstanding customer service

Excellent verbal and written communication skills

General math, finance, and accounting knowledge

Maintain workflow and productivity in a high-volume and fast paced atmosphere

Flexible and decisive

Time management and organization

Collaboration

Job Type: Part-time

Schedule: Monday to Friday

Work Location: In person

Security 1 st Title, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Security 1 st Title, LLC makes hiring decisions based solely on qualifications, merit, and business needs at the time."