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Retention Specialist - No Sales Experience Needed

EchoStar, Roseland, New Jersey, us, 07068

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Summary Base Pay: $43,000/yr On-Target Earnings:

$70,000 ($20.50/hr with uncapped commission, top earners $100k+) Are you driven by excellence and seeking a vibrant career with unlimited earning potential? Our award-winning Inside Sales & Retention teams are experts in guiding customer decisions through our exceptional products and services, all without the pressure of outbound calls. This role entails

100% inbound calls

from both new and existing customers.

No cold calling, ever. This position is on-site at 3 ADP Boulevard, Roseland, New Jersey 07068. Job Duties and Responsibilities What You'll Do: Manage inbound customer inquiries through a competitive, fast-paced environment within a Fortune 250 company. Persuade customers by effectively communicating the value of our suite of TV, Internet, and wireless products and services. Build lasting relationships with customers, emphasizing honesty and integrity in every interaction. What's in it for You: Uncapped Earning Potential:

High performers can earn over $100k, with elite achievers reaching $150k+. Your base pay is guaranteed, and your commission opportunities are limitless. Career Growth:

Potential to advance up to two levels within your first year, with pathways to leadership and corporate roles. Incredible Incentives:

Participate in a high-value rewards program that includes exciting trips and prizes. Comprehensive Benefits:

Enjoy paid training, time off, and full Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement. Skills, Experience and Requirements A competitive spirit, determination, resilience, and persuasive personality are essential, along with a growth mindset and integrity in your work. This is a full-time, on-site position; availability may include evenings, weekends, or holidays. A high school diploma/GED is required; an Associate's or Bachelor's degree is a plus. Successful completion of a pre-employment screen is required. A smartphone/device with an active network connection is necessary. Benefits: From versatile health perks to new career opportunities, explore our comprehensive benefits on our careers website. Employment is contingent upon successful completion of a pre-employment screen, including a drug test and an acceptable driving record. The compensation mentioned may reflect a combination of hourly pay rate and location pay differential. This posting will be active for a minimum of 3 days, continuously extending by 3 days until the position is filled. As an Equal Employment Opportunity Employer, we pride ourselves on developing and promoting talent. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincerely held religious beliefs unless it poses an undue hardship on the Company and complies with applicable law. We consider all qualified applicants with arrest or conviction records for employment as per local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission. EchoStar offers reasonable accommodation to otherwise qualified applicants and employees with known physical or mental disabilities unless doing so poses undue hardship on the Company or poses a direct threat of substantial harm to others. EchoStar has a detailed Accommodation Policy applicable to its employees and strives to ensure accessibility on its website and application process.