The
Senior Sales Delivery Lead
is accountable for end-to-end delivery, growth enablement, and value realization across complex Digital Inside Sales (DIS) and AI-enabled sales transformation programs. In addition to owning operational excellence, the Senior Service Delivery Lead serves as a growth agent for clients and a steward and ambassador for Accenture, shaping long-term partnerships, identifying expansion opportunities, and representing Accenture’s values, capabilities, and innovation agenda.
This role blends strategic leadership, commercial acumen, and hands‑on execution, translating vision into scalable operating models across people, process, technology, and Agentic AI—often spanning onshore, nearshore, and offshore delivery.
Key Responsibilities Client Leadership & Stakeholder Management
Serve as the primary delivery owner and trusted advisor to client sales and operations leaders (VP/SVP/C‑Suite).
Translate client strategy into executable delivery roadmaps with clear milestones, risks, and value outcomes.
Lead executive readouts (WBRs/QBRs), articulating progress, ROI, risks, and recommendations.
Delivery & Operations Excellence
Own day‑to‑day delivery across multiple sales motions (e.g., lead generation, qualification, customer onboarding, full‑cycle sales, customer success, partner management).
Establish and run delivery governance: cadence, KPIs, SLAs, RAID, capacity models, and financial tracking.
Drive operational rigor across hiring, onboarding, training, ramp, performance management, and attrition mitigation.
Sales Transformation & Agentic Enablement
Design and operationalize future‑state seller workflows, including “day‑in‑the‑life” transformations.
Lead deployment and adoption of Agentic AI solutions (e.g., lead management, insights, content creation, customer success, manager agents).
Partner with technology, and data teams to run POCs, pilots, and scaled rollouts.
Financial & Commercial Accountability
Own delivery economics including cost‑to‑serve, margin targets, productivity assumptions, and value‑based constructs.
Build and maintain business cases, capacity models, and scenario planning (conservative vs. aggressive).Identify levers to improve CCI, seller productivity, and revenue impact.
Talent & Global Delivery Leadership
Lead multi‑geography teams (US, Costa Rica, India, etc.) across sellers, managers, enablement, and support roles.
Define role profiles, hiring strategies, and skill requirements aligned to client needs and motion complexity.
Foster a high‑performance, inclusive culture grounded in coaching, accountability, and continuous learning.
Enablement, Change & Adoption
Partner L&D to design and execute training curricula (sales methodology, product, tools, AI enablement).
Drive change management, ensuring sellers and managers adopt new tools, processes, and behaviors.
Continuously capture insights and iterate the operating model based on performance data and field feedback.
Basic Qualifications
Minimum of 8 years of experience in sales operations, service delivery, sales transformation, or consulting.
Minimum of 5 years of experience managing a sales team.
Preferred Qualifications
Proven experience leading complex, multi‑location delivery teams at scale.
Strong understanding of inside sales motions, sales methodologies, and CRM ecosystems.
Demonstrated ability to design and operationalize new operating models.
Financial acumen with experience owning delivery economics and business cases.
Executive presence with the ability to influence senior client stakeholders.
Experience with AI‑enabled sales tools, Agentic workflows, or digital productivity platforms.
Background in technology, B2B sales, or large enterprise sales organizations.
Experience supporting pilots, POCs, and scaled transformations.
Familiarity with sales, data, or AI ecosystems.
#LI-NA-FY25
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on‑going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range California$132,500 to $302,400
Cleveland$122,700 to $241,900
Colorado$132,500 to $261,300
District of Columbia$141,100 to $278,200
Illinois$122,700 to $261,300
Maryland$132,500 to $261,300
Massachusetts$132,500 to $278,200
Minnesota$132,500 to $261,300
New York/New Jersey$122,700 to $302,400
Washington$141,100 to $278,200
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
#J-18808-Ljbffr
Senior Sales Delivery Lead
is accountable for end-to-end delivery, growth enablement, and value realization across complex Digital Inside Sales (DIS) and AI-enabled sales transformation programs. In addition to owning operational excellence, the Senior Service Delivery Lead serves as a growth agent for clients and a steward and ambassador for Accenture, shaping long-term partnerships, identifying expansion opportunities, and representing Accenture’s values, capabilities, and innovation agenda.
This role blends strategic leadership, commercial acumen, and hands‑on execution, translating vision into scalable operating models across people, process, technology, and Agentic AI—often spanning onshore, nearshore, and offshore delivery.
Key Responsibilities Client Leadership & Stakeholder Management
Serve as the primary delivery owner and trusted advisor to client sales and operations leaders (VP/SVP/C‑Suite).
Translate client strategy into executable delivery roadmaps with clear milestones, risks, and value outcomes.
Lead executive readouts (WBRs/QBRs), articulating progress, ROI, risks, and recommendations.
Delivery & Operations Excellence
Own day‑to‑day delivery across multiple sales motions (e.g., lead generation, qualification, customer onboarding, full‑cycle sales, customer success, partner management).
Establish and run delivery governance: cadence, KPIs, SLAs, RAID, capacity models, and financial tracking.
Drive operational rigor across hiring, onboarding, training, ramp, performance management, and attrition mitigation.
Sales Transformation & Agentic Enablement
Design and operationalize future‑state seller workflows, including “day‑in‑the‑life” transformations.
Lead deployment and adoption of Agentic AI solutions (e.g., lead management, insights, content creation, customer success, manager agents).
Partner with technology, and data teams to run POCs, pilots, and scaled rollouts.
Financial & Commercial Accountability
Own delivery economics including cost‑to‑serve, margin targets, productivity assumptions, and value‑based constructs.
Build and maintain business cases, capacity models, and scenario planning (conservative vs. aggressive).Identify levers to improve CCI, seller productivity, and revenue impact.
Talent & Global Delivery Leadership
Lead multi‑geography teams (US, Costa Rica, India, etc.) across sellers, managers, enablement, and support roles.
Define role profiles, hiring strategies, and skill requirements aligned to client needs and motion complexity.
Foster a high‑performance, inclusive culture grounded in coaching, accountability, and continuous learning.
Enablement, Change & Adoption
Partner L&D to design and execute training curricula (sales methodology, product, tools, AI enablement).
Drive change management, ensuring sellers and managers adopt new tools, processes, and behaviors.
Continuously capture insights and iterate the operating model based on performance data and field feedback.
Basic Qualifications
Minimum of 8 years of experience in sales operations, service delivery, sales transformation, or consulting.
Minimum of 5 years of experience managing a sales team.
Preferred Qualifications
Proven experience leading complex, multi‑location delivery teams at scale.
Strong understanding of inside sales motions, sales methodologies, and CRM ecosystems.
Demonstrated ability to design and operationalize new operating models.
Financial acumen with experience owning delivery economics and business cases.
Executive presence with the ability to influence senior client stakeholders.
Experience with AI‑enabled sales tools, Agentic workflows, or digital productivity platforms.
Background in technology, B2B sales, or large enterprise sales organizations.
Experience supporting pilots, POCs, and scaled transformations.
Familiarity with sales, data, or AI ecosystems.
#LI-NA-FY25
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on‑going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range California$132,500 to $302,400
Cleveland$122,700 to $241,900
Colorado$132,500 to $261,300
District of Columbia$141,100 to $278,200
Illinois$122,700 to $261,300
Maryland$132,500 to $261,300
Massachusetts$132,500 to $278,200
Minnesota$132,500 to $261,300
New York/New Jersey$122,700 to $302,400
Washington$141,100 to $278,200
Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
#J-18808-Ljbffr