
Senior Customer Success Advocate — Remote & Retention Lead
Lumen, Little Rock, Arkansas, United States, 72208
A leading telecommunications company is seeking a Customer Success Advocate Sr to focus on revenue retention and mentor team members. The role requires managing complex accounts, implementing customer success plans, and ensuring customer satisfaction without relying on sales. Candidates must possess 5+ years of experience in account management, a relevant Bachelor's degree, and strong analytical skills. Compensation ranges from $62,843 to $83,790 depending on location. Join us and make a significant impact in connecting customers.
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