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Collections Specialist

Yooz Inc, Coppell, Texas, United States, 75019

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Yooz builds SaaS tools that help finance teams automate invoice processing. Our platform is used by 600,000+ users in over 50 countries.

We’re growing our U.S. team and looking for a Collections Specialist to help us manage our accounts receivable.

What you’ll do : Cash collection activities:

Reach out to clients with overdue invoices, update the accounting comments and create Salesforce activities

Reach out to new clients at a predeterminate rate and follow the process in place

Reach out to the biggest balances and partners with overdue invoices before they reach 14 days of delay

Analyze and handle payment disputes up to disconnections

Communicate to the accounting payment notifications

Reach out to clients to help accounting reconcile the payments to the invoices

Participate in cash collections meetings by establishing a list of clients with unpaid invoices to discuss

Submit bad debt to collection agencies and follow up with collection agencies

Inform the Accounting team of the bad debt that must be recorded as lost

Review AR aging schedule, estimate part of customers' bad debt balances that is eligible to provision, and indicate context

Internal and external requests:

Perform customers and Sales team cases related to cash collections

Various administrative tasks:

Answer inbound calls from accounting phone line

What you’ll need

Previous experience in collections activities.

Solution‑oriented

Salesforce experience

Strong customer focus

Good communication skills

Speaking French is a big asset for this role.

What you’ll get Security from day one

Base salary + performance-based bonus

401(k) with employer match

Health, dental, and vision coverage starting your first full month

Life insurance, short- and long-term disability

Paid parental and sick leave

Time to recharge

Generous paid time off + 11 paid holidays

Free monthly lunches, happy hours, and wellness classes

One paid day a year to volunteer ("Yooz Cares Day")

Room to grow

Internal mobility: 40% of employees changed roles or were promoted last year

Company-wide performance trips ("Yooz Achievers Klub")

Regular offsites, learning sessions, and cross-team events

Extras that make a difference

Pet insurance

Employee discount program

At Yooz, we believe in working with integrity, striving for excellence, and being driven by a shared, customer‑centric ambition. We foster a culture of innovation and prioritize our people — empowering every team member to grow, connect, and make a meaningful impact.

We’re a dynamic, international team that thrives on startup energy — without the layers of big tech bureaucracy.

Diversity & inclusion Yooz is an equal opportunity employer. We value diversity and create a welcoming environment for people of all backgrounds. If you need accommodations during the hiring process, just let us know — we’re happy to help.

Ready to apply? Let’s talk. #J-18808-Ljbffr