Remote Help Desk Analyst for Government IT

A leading technology solutions provider is seeking a Help Desk Analyst to support a legacy application for the Department of Veterans Affairs. This full-time, remote position involves resolving help desk tickets, engaging with end-users, and collaborating across teams for effective operations. Candidates should have a Bachelor's degree and 2-5 years of related experience. Proficiency in ticketing systems and strong communication skills are essential for maintaining user satisfaction. #J-18808-Ljbffr