Help Desk Analyst 2
Candidates will work onsite in Franklin or Madison County, OH. 6+ Months. Interviews will be onsite. Location TBD after candidate screening. Travel Is Required
Job Description
Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions. Responsibilities
Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures. Diagnoses, analyzes, and resolves issues for customers across multiple technological domains. Interfaces with other platforms from both hardware and software perspectives. Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation. Responds verbally and in writing to questions and concerns. Performs other duties as assigned. Qualifications
Strong experience supporting Windows 11. Experience with file server management, active directory, GPO settings.
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Candidates will work onsite in Franklin or Madison County, OH. 6+ Months. Interviews will be onsite. Location TBD after candidate screening. Travel Is Required
Job Description
Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions. Responsibilities
Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures. Diagnoses, analyzes, and resolves issues for customers across multiple technological domains. Interfaces with other platforms from both hardware and software perspectives. Provides informal mentorship opportunities to peers and/or lower-level staff through conversation, observation, or technical documentation. Responds verbally and in writing to questions and concerns. Performs other duties as assigned. Qualifications
Strong experience supporting Windows 11. Experience with file server management, active directory, GPO settings.
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