Account Manager – Heavy Customer Service Focus
Location:
Wayne, PA (Hybrid)
Pay Rate: $25-$27/hr.
Employment Type:
Contract-to-Hire
About the Role:
We are looking for an experienced
Account Manager
with exceptional customer service skills to join our team. This role requires a proactive professional who can manage client relationships, resolve issues efficiently, and ensure a seamless customer experience.
Key Responsibilities:
Serve as the primary point of contact for assigned accounts, building strong client relationships.
Handle high-volume customer inquiries and provide timely, accurate resolutions.
Coordinate with internal teams to ensure client needs are met and service levels are maintained.
Monitor account performance, identify opportunities for improvement, and implement solutions.
Prepare reports and maintain accurate records of client interactions and account status.
Qualifications:
Proven experience in account management or customer service roles.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite; experience with CRM systems preferred.
Problem-solving skills and attention to detail.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
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Location:
Wayne, PA (Hybrid)
Pay Rate: $25-$27/hr.
Employment Type:
Contract-to-Hire
About the Role:
We are looking for an experienced
Account Manager
with exceptional customer service skills to join our team. This role requires a proactive professional who can manage client relationships, resolve issues efficiently, and ensure a seamless customer experience.
Key Responsibilities:
Serve as the primary point of contact for assigned accounts, building strong client relationships.
Handle high-volume customer inquiries and provide timely, accurate resolutions.
Coordinate with internal teams to ensure client needs are met and service levels are maintained.
Monitor account performance, identify opportunities for improvement, and implement solutions.
Prepare reports and maintain accurate records of client interactions and account status.
Qualifications:
Proven experience in account management or customer service roles.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite; experience with CRM systems preferred.
Problem-solving skills and attention to detail.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
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