Customer Analytics Analyst II
Sprouts Farmers Market, Inc., Phoenix, Arizona, United States, 85003
Overview
The Customer Analytics Analyst II will be responsible for the day-to-day support of internal business partners via data driven analytics. In this role, you will help drive continuous improvements throughout the organization by improving the speed in which we can transform data into decisions, actions and quantifiable results.
Overview of Responsibilities Analytics & Reporting (50%)
At regular business intervals, update and distribute reports, dashboards, presentations to executive leadership
Participate in meetings with key stakeholders to determine needs, requirements, and objectives for new standardized reports or enhancements to existing reports
Analyze data, identify anomalies and provide usable insights necessary to transform information into actionable results
Predict, test and measure organization initiatives to identify impacts to KPIs
Respond to ad hoc data and analysis requests to support business partners
Conduct analyses with high degree of precision and accuracy with readily available tools
Train business users how to create basic reports/dashboards to address any self-service requirements
Development & Administration (25%)
Continually improve the efficiency/usability of BI capabilities for business users
Communicate planned and unplanned service outages to users
Support the migration of existing analytical capabilities into future enterprise solutions
Participate in projects to improve business intelligence capabilities, master data management, data governance, etc.
Data Quality (25%)
Continually validate the integrity of data sources and partner with internal and external teams to remedy issues as necessary
Develop processes and algorithms to cleanse/standardize/join disparate data sources
Partner with internal and external teams to integrate new sources of data into existing datasets and/or improve the reliability and availability of existing datasets
Qualifications
Bachelor’s Degree in business, computer science or related field required
Ideal candidate would have 2-5 years of prior experience in a joint business/technical role responsible for both development and delivering business results
Prior role and/or project experience in Business Intelligence/Data Analytics demonstrating strong analytical and problem-solving skills
Intermediate level of experience with databases, ETL, and Business Intelligence tools, such as, Microsoft Azure, PowerBI, Databricks, Python, etc
Experience with Microsoft Office Suite tools including Outlook, Excel, Word, PowerPoint, Access, Vizio, etc.
Familiarity with standard data formats including CSV, JSON, XML, etc
Familiarity with Agile methodology is a plus
Ability to excel in an environment of change, ambiguity, and incomplete information
Ability to work with very large, complex and disparate data sources (accessing, connecting, and analyzing)
High level of business/retail knowledge and intuition to guide analysis and insights preferred
Ability to handle multiple priorities against multiple deadlines
Strong written and verbal communication skills with the ability to take and give direction while participating in a team environment
Ability to effectively communicate information and respond to questions from groups of peers, managers, and business partners
Benefits In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.
You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.
Why Sprouts Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
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Overview of Responsibilities Analytics & Reporting (50%)
At regular business intervals, update and distribute reports, dashboards, presentations to executive leadership
Participate in meetings with key stakeholders to determine needs, requirements, and objectives for new standardized reports or enhancements to existing reports
Analyze data, identify anomalies and provide usable insights necessary to transform information into actionable results
Predict, test and measure organization initiatives to identify impacts to KPIs
Respond to ad hoc data and analysis requests to support business partners
Conduct analyses with high degree of precision and accuracy with readily available tools
Train business users how to create basic reports/dashboards to address any self-service requirements
Development & Administration (25%)
Continually improve the efficiency/usability of BI capabilities for business users
Communicate planned and unplanned service outages to users
Support the migration of existing analytical capabilities into future enterprise solutions
Participate in projects to improve business intelligence capabilities, master data management, data governance, etc.
Data Quality (25%)
Continually validate the integrity of data sources and partner with internal and external teams to remedy issues as necessary
Develop processes and algorithms to cleanse/standardize/join disparate data sources
Partner with internal and external teams to integrate new sources of data into existing datasets and/or improve the reliability and availability of existing datasets
Qualifications
Bachelor’s Degree in business, computer science or related field required
Ideal candidate would have 2-5 years of prior experience in a joint business/technical role responsible for both development and delivering business results
Prior role and/or project experience in Business Intelligence/Data Analytics demonstrating strong analytical and problem-solving skills
Intermediate level of experience with databases, ETL, and Business Intelligence tools, such as, Microsoft Azure, PowerBI, Databricks, Python, etc
Experience with Microsoft Office Suite tools including Outlook, Excel, Word, PowerPoint, Access, Vizio, etc.
Familiarity with standard data formats including CSV, JSON, XML, etc
Familiarity with Agile methodology is a plus
Ability to excel in an environment of change, ambiguity, and incomplete information
Ability to work with very large, complex and disparate data sources (accessing, connecting, and analyzing)
High level of business/retail knowledge and intuition to guide analysis and insights preferred
Ability to handle multiple priorities against multiple deadlines
Strong written and verbal communication skills with the ability to take and give direction while participating in a team environment
Ability to effectively communicate information and respond to questions from groups of peers, managers, and business partners
Benefits In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:
Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Eligibility requirements may apply for the following benefits:
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day! Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.
You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.
Why Sprouts Grow with us!
If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.
Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
California Residents: We collect information in accordance with California law, please see here for more information.
#J-18808-Ljbffr