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Bespoke Designer | Jewelry Sales Specialist

Frank Darling - We're Hiring!, New York, New York, us, 10261

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Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Known for our modern design and sustainability-minded approach, we’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and more.

We’re looking for a

Diamond Jewelry Sales Specialist

to join our team on-site. You’ll work closely with clients during one of the biggest moments of their lives—guiding diamond selection, translating inspiration into design, and creating a seamless, confidence-building experience from first hello to final sparkle.

Key Duties and Responsibilities

Respond quickly to inbound phone calls, chats, and emails.

Guide clients through the process of choosing a stone and finalizing the ring purchase.

Confidently provide feedback on the diamonds clients select from our website.

Confidently provide real-time diamond recommendations while chatting over the phone or on the website.

Advise clients on the four c's

Advise clients on the differences between lab-grown diamonds, natural diamonds, and Moissanite

Advise clients on all aspects of ring selection, from prong thickness to band thickness, setting style, and wedding band selection

Empower clients to feel confident in their once-in-a-lifetime purchase

Meet sales goals and close sales efficientlyShow diamonds over video chat and in person, and articulate the differences between different options

Work with the house gemologist to source, select, and present diamonds

Maintain and nurture client relationships as the main point of contact for all sales

Requirements and Experience

Strong knowledge of fine jewelry styles and trends

A keen eye for detail and a high level of empathy and professionalism

Ability to work proactively and think creatively to solve problems as they arise.

Organized and comfortable multitasking and juggling many client requests at once

2+ years of sales experience in jewelry or bridal

Extremely detail-oriented

GIA Degree a plus, but not required

Jewelry fabrication or design experience is a plus, but not required

Adobe Illustrator experience is a plus, but not required

Full-time on-site role located in

Brooklyn, NY

Office hours are

10AM to 6PM

Salary:

Starts at 60K + quota-based bonus structure

Equity Compensation.

Every Frank Darling team member receives a stock option package to share in the upside of the company's success.

Insurance.

Medical, dental, and vision insurance kicks in on the first day of your 2nd month!

401k.

Optional 401k program.

Paid Time Off.

A flexible, unlimited paid time off policy enables motivated goal-oriented team members to recharge

Performance-Based Bonuses.

Monthly bonus for achieving sales targets

Disability and Life Insurance.

Employee Discounts.

A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.

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