This job is with Coca-Cola, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Position Responsibilities: Lead Salesforce CRM Service Cloud lifecycle, from initial implementation to global enhancements Act as the bridge between business and technical teams, ensuring alignment with objectives and governance Define and deliver the CRM roadmap, starting with U.S. and scaling globally Translate business requirements into detailed solution and technical designs, maintaining comprehensive documentation Validate partner solutions against business needs and provide timely approvals Own test planning, preparation, and execution for sprints, ensuring quality and compliance Other projects or duties as assigned Required Education and Experience: Bachelor’s Degree with 4 plus years of experience in product management and Salesforce CRM/Service Cloud implementations. Familiarity with Agile methodologies and ITIL processes. Preferred Education and Experience: Bachelor’s Degree in supply chain, business, administration, or IT engineering ]]>
Position Responsibilities: Lead Salesforce CRM Service Cloud lifecycle, from initial implementation to global enhancements Act as the bridge between business and technical teams, ensuring alignment with objectives and governance Define and deliver the CRM roadmap, starting with U.S. and scaling globally Translate business requirements into detailed solution and technical designs, maintaining comprehensive documentation Validate partner solutions against business needs and provide timely approvals Own test planning, preparation, and execution for sprints, ensuring quality and compliance Other projects or duties as assigned Required Education and Experience: Bachelor’s Degree with 4 plus years of experience in product management and Salesforce CRM/Service Cloud implementations. Familiarity with Agile methodologies and ITIL processes. Preferred Education and Experience: Bachelor’s Degree in supply chain, business, administration, or IT engineering ]]>