Business Intake Representative
Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This individual is responsible for all facets of the Firm's new business intake process. Responsibilities Review and process new client and matter intake forms for completeness and compliance with Firm policies Analyze new client and matter intake information for quality and completeness while meeting established time constraints Accountable for clear communication and prompt follow-up necessary to ensure quality and completeness Collaborate with attorneys and internal teams to resolve missing or incomplete intake information Submit client and matter information through the Firm's new client/matter review process Maintain accurate and up-to-date client and matter data in Firm systems Perform additional duties as assigned as they relate to business intake Requirements Proficient in Microsoft Office, including Word, Excel and Outlook, with the capacity to learn new software quickly Data entry experience, ideally within the medical or legal fields Ability to make effective and accurate decisions while also knowing when to ask questions, think analytically and creatively Possess extreme attention to detail Excellent time management and organizational skills are necessary Excellent verbal and written communication skills are necessary Ability to work independently as well as within a team Exceptional interpersonal skills with a positive and helpful customer service attitude Ability to multitask and work on complex tasks in a fast-paced deadline driven environment Equal Opportunity Employer
Dinsmore is seeking a Business Intake Representative at our Cincinnati, OH location. This individual is responsible for all facets of the Firm's new business intake process. Responsibilities Review and process new client and matter intake forms for completeness and compliance with Firm policies Analyze new client and matter intake information for quality and completeness while meeting established time constraints Accountable for clear communication and prompt follow-up necessary to ensure quality and completeness Collaborate with attorneys and internal teams to resolve missing or incomplete intake information Submit client and matter information through the Firm's new client/matter review process Maintain accurate and up-to-date client and matter data in Firm systems Perform additional duties as assigned as they relate to business intake Requirements Proficient in Microsoft Office, including Word, Excel and Outlook, with the capacity to learn new software quickly Data entry experience, ideally within the medical or legal fields Ability to make effective and accurate decisions while also knowing when to ask questions, think analytically and creatively Possess extreme attention to detail Excellent time management and organizational skills are necessary Excellent verbal and written communication skills are necessary Ability to work independently as well as within a team Exceptional interpersonal skills with a positive and helpful customer service attitude Ability to multitask and work on complex tasks in a fast-paced deadline driven environment Equal Opportunity Employer