Job Description
Company: Chick-fil-A Irondequoit
Owner/Operator Bill Kaser is a Rochester native; in fact, he grew up 5 miles from where the restaurant is located! After a 15-year career with Xerox, he set his sights on becoming a business owner and making an impact in the community he grew up in by becoming a Chick-fil-A restaurant Operator Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees
Health Insurance Paid Vacation 401k Match Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity
We are looking for an enthusiastic, people focused leader to join our team at
Chick-fil-A Irondequoit . The Talent Director plays a critical role in developing our people and sustaining a strong, values driven culture. This leader will oversee recruiting, onboarding, training, and ongoing development while partnering closely with the Operator and department Directors to ensure high standards are upheld across the restaurant. Your contribution will be essential to building future leaders, maintaining operational excellence, and creating a workplace where team members feel cared for and challenged to grow.
Your Impact
Leading and managing all aspects of recruiting, onboarding, orientation, and ongoing training Creating and executing people development systems including one-on-ones, performance reviews, development plans, and scorecards Developing a strong team of trainers and leaders across front and back of house Partnering cross functionally with other Restaurant Directors to identify training gaps and improve execution Driving a healthy, values aligned culture through clear expectations and consistent accountability Ensuring compliance with employee files, policies, procedures, and local and federal regulations Overseeing CARES responses, employee engagement efforts, and team morale initiatives Supporting food safety, people safety, and guest experience standards through training and coaching Participating in leadership meetings and contributing to restaurant wide goals and initiatives Work in restaurant operations as needed based on business requirements and identify development opportunities Background Profile
3+ years of Leadership experience Bachelor's Degree (preferred) Hospitality experience (preferred) Proven track record of developing others Passion for Chick-fil-A's values
Apply now
and you will be contacted
ASAP .
Owner/Operator Bill Kaser is a Rochester native; in fact, he grew up 5 miles from where the restaurant is located! After a 15-year career with Xerox, he set his sights on becoming a business owner and making an impact in the community he grew up in by becoming a Chick-fil-A restaurant Operator Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A has the highest customer service satisfaction scores for 10 consecutive years Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees
Health Insurance Paid Vacation 401k Match Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Overtime Available Opportunity
We are looking for an enthusiastic, people focused leader to join our team at
Chick-fil-A Irondequoit . The Talent Director plays a critical role in developing our people and sustaining a strong, values driven culture. This leader will oversee recruiting, onboarding, training, and ongoing development while partnering closely with the Operator and department Directors to ensure high standards are upheld across the restaurant. Your contribution will be essential to building future leaders, maintaining operational excellence, and creating a workplace where team members feel cared for and challenged to grow.
Your Impact
Leading and managing all aspects of recruiting, onboarding, orientation, and ongoing training Creating and executing people development systems including one-on-ones, performance reviews, development plans, and scorecards Developing a strong team of trainers and leaders across front and back of house Partnering cross functionally with other Restaurant Directors to identify training gaps and improve execution Driving a healthy, values aligned culture through clear expectations and consistent accountability Ensuring compliance with employee files, policies, procedures, and local and federal regulations Overseeing CARES responses, employee engagement efforts, and team morale initiatives Supporting food safety, people safety, and guest experience standards through training and coaching Participating in leadership meetings and contributing to restaurant wide goals and initiatives Work in restaurant operations as needed based on business requirements and identify development opportunities Background Profile
3+ years of Leadership experience Bachelor's Degree (preferred) Hospitality experience (preferred) Proven track record of developing others Passion for Chick-fil-A's values
Apply now
and you will be contacted
ASAP .