Senior Field Service Representative
SEBENZA LLC,, New Carlisle, Indiana, United States, 46552
Full-Time Company Vehicle Guaranteed 40-Hour Paid Week
We are seeking an experienced
Senior Field Service Representative
to join our Engineering Services & Systems organization in the New Carlisle, IN area. This role offers a company car, strong career pathways, and the stability of a guaranteed 40‑hour paid week.
Expected Annual Salary Range:
$82,500.03 – $121,000.04 Actual compensation will vary based on experience, skills, qualifications, and market conditions.
What You'll Do As a Senior Field Service Representative, you will support customers throughout the full power systems lifecycle. In this role, you will:
Provide startup, commissioning support, maintenance, testing, troubleshooting, emergency response, and system upgrades
Manage small projects independently and lead multi‑technician teams on larger engagements
Produce accurate and timely service documentation, including reports, performance evaluations, and warranty assessments
Recommend system improvements to enhance safety, reliability, and performance
Build strong relationships with customers, colleagues, and partners
Mentor junior technicians and support their development
Utilize digital tools such as laptops, tablets, IR cameras, smart glasses, and collaboration platforms for remote and on-site work
Guaranteed 40-hour weekly base pay + overtime and travel premiums
Robust safety training, career development, and mentorship programs
Company vehicle, toolkit, and phone
Tuition assistance for continued professional learning
Bonus opportunities through a formal leads program
Opportunities across 30+ regional service branches
Qualifications Basic Qualifications
High school diploma
and
at least 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution or control systems OR Completion of an accredited trade program
and
7+ years of related electrical systems experience
Experience working with electrical distribution and control systems
Must be authorized to work in the U.S. without current or future sponsorship
No relocation provided; candidates must reside within 50 miles of New Carlisle, IN (Active-duty military candidates are exempt from this requirement)
Valid drivers license
Preferred Qualifications
Associate degree or higher from an accredited institution
Bachelors degree in Engineering
Electrical or General Contractor License
Professional Engineering License
Experience with power quality measurement, troubleshooting, analysis, and protective relays
NICET or NETA certification
Skills & Position Success Criteria
Ability to achieve and maintain Field Certified Level 3 safety qualifications through training, mentoring, and examinations
Willingness to comply with periodic background checks and drug screening based on customer requirements
Availability to work variable hours, including nights and weekends, and travel as required
Strong understanding of 3‑phase power systems and low/medium/high‑voltage distribution equipment
Ability to perform physically demanding tasks, including lifting up to 50 lbs, climbing, standing, kneeling, and working in diverse environmental conditions
Ability to obtain and maintain a TWIC card
Proficiency with hand and power tools used in electrical equipment assembly
Strong analytical, problem‑solving, and communication skills
Ability to collaborate under time constraints and deliver results effectively
Highlighted Skills & Certifications (Bold indicates required)
Power Distribution
Electrical Troubleshooting
Call to Action If you are a safety‑driven, technically skilled electrical professional ready to take the next step in your career,
we want to hear from you . Apply today
and join a team committed to technical excellence, customer impact, and your long‑term career growth.
#J-18808-Ljbffr
We are seeking an experienced
Senior Field Service Representative
to join our Engineering Services & Systems organization in the New Carlisle, IN area. This role offers a company car, strong career pathways, and the stability of a guaranteed 40‑hour paid week.
Expected Annual Salary Range:
$82,500.03 – $121,000.04 Actual compensation will vary based on experience, skills, qualifications, and market conditions.
What You'll Do As a Senior Field Service Representative, you will support customers throughout the full power systems lifecycle. In this role, you will:
Provide startup, commissioning support, maintenance, testing, troubleshooting, emergency response, and system upgrades
Manage small projects independently and lead multi‑technician teams on larger engagements
Produce accurate and timely service documentation, including reports, performance evaluations, and warranty assessments
Recommend system improvements to enhance safety, reliability, and performance
Build strong relationships with customers, colleagues, and partners
Mentor junior technicians and support their development
Utilize digital tools such as laptops, tablets, IR cameras, smart glasses, and collaboration platforms for remote and on-site work
Guaranteed 40-hour weekly base pay + overtime and travel premiums
Robust safety training, career development, and mentorship programs
Company vehicle, toolkit, and phone
Tuition assistance for continued professional learning
Bonus opportunities through a formal leads program
Opportunities across 30+ regional service branches
Qualifications Basic Qualifications
High school diploma
and
at least 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution or control systems OR Completion of an accredited trade program
and
7+ years of related electrical systems experience
Experience working with electrical distribution and control systems
Must be authorized to work in the U.S. without current or future sponsorship
No relocation provided; candidates must reside within 50 miles of New Carlisle, IN (Active-duty military candidates are exempt from this requirement)
Valid drivers license
Preferred Qualifications
Associate degree or higher from an accredited institution
Bachelors degree in Engineering
Electrical or General Contractor License
Professional Engineering License
Experience with power quality measurement, troubleshooting, analysis, and protective relays
NICET or NETA certification
Skills & Position Success Criteria
Ability to achieve and maintain Field Certified Level 3 safety qualifications through training, mentoring, and examinations
Willingness to comply with periodic background checks and drug screening based on customer requirements
Availability to work variable hours, including nights and weekends, and travel as required
Strong understanding of 3‑phase power systems and low/medium/high‑voltage distribution equipment
Ability to perform physically demanding tasks, including lifting up to 50 lbs, climbing, standing, kneeling, and working in diverse environmental conditions
Ability to obtain and maintain a TWIC card
Proficiency with hand and power tools used in electrical equipment assembly
Strong analytical, problem‑solving, and communication skills
Ability to collaborate under time constraints and deliver results effectively
Highlighted Skills & Certifications (Bold indicates required)
Power Distribution
Electrical Troubleshooting
Call to Action If you are a safety‑driven, technically skilled electrical professional ready to take the next step in your career,
we want to hear from you . Apply today
and join a team committed to technical excellence, customer impact, and your long‑term career growth.
#J-18808-Ljbffr