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Client Relations Specialist

Jackson Hewitt, Oklahoma City, Oklahoma, United States, 73116

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Benefits: Employee discounts Flexible scheduling options Comprehensive training & development Access to wellness resources Join Our Team! We are looking for a passionate individual who thrives in a warm, customer-oriented environment. If you enjoy fostering strong client relationships, we want to hear from you! As a Client Relations Specialist, you will be the friendly face our clients meet when they visit our offices. Your responsibilities will include: Engaging warmly with clients Managing and confirming client appointments Following up with both past and prospective clients Distributing marketing materials effectively Ensuring clients feel informed and engaged during their wait This is a fantastic opportunity to make a meaningful difference in our clients' experiences! We welcome applicants from diverse backgrounds and experiences! Perks: Corporate discount program available Opportunities for career advancement within the firm or in tax roles Comprehensive tax preparation training Continuing education in tax And much more! What You Need: Outstanding interpersonal and communication skills Experience in a fast-paced retail setting preferred Basic computer skills and the ability to troubleshoot Prior customer service or sales experience is a plus, but not mandatory A strong eagerness to learn and grow in a customer-focused position If you are seeking a rewarding opportunity to develop new skills and positively impact others' lives, we encourage you to apply! PTIN Certification: Yes Note: Most Jackson Hewitt locations are independently operated by franchisees, who establish their own employment policies and practices. By applying, you agree that your information will be sent to the franchisee for processing your application.