Join our dynamic team as a Client Engagement Specialist! We are seeking an enthusiastic individual who excels in a customer-focused environment and possesses outstanding communication skills. If you love creating meaningful connections with clients, then this is the perfect opportunity for you!
In this role, you'll be the welcoming face that clients see when they visit our offices. Your key responsibilities will include:
Engaging with clients and confirming their appointments
Following up with both past and potential clients
Distributing marketing materials to keep clients informed
Ensuring clients feel valued and engaged during wait times
At Jackson Hewitt, we believe in making a difference in our clients’ experiences. Regardless of your background or experience level, we encourage you to apply and help us make a positive impact on our clients’ journeys!
Benefits:
401(k) matching
Performance-based bonuses
Flexible schedule options
Career advancement opportunities
Ongoing training and development
Perks:
Hourly pay plus a competitive bonus package
Flexible scheduling that accommodates your lifestyle
Free identity theft protection through ID Watchdog
Corporate discounts through Avibra
Access to earned wages through ZayZoon
Discounts and rewards through BenefitHub
Internal advancement opportunities or pathways to becoming a tax pro
Enrollment in a 401-K matching program (eligibility requirements apply)
Complimentary tax preparation training and PTIN registration
Free continuing education for tax professionals
Reimbursement for Enrolled Agent materials and testing
What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer skills and troubleshooting ability
Customer service or sales experience is preferred but not required
A willingness to learn and grow in a client-focused role
If you are excited about the opportunity to develop new skills and make a difference, don’t hesitate—apply today!
Compensation:
$12.00 per hour About Jackson Hewitt: Jackson Hewitt is an innovator in the tax industry with nearly 6,000 locations nationwide. We are dedicated to transforming tax preparation by providing industry-leading services for individual, federal, and state income tax needs. Our commitment to enhancing financial products and client satisfaction drives us forward. Join us – taxes can be fun! Jackson Hewitt proudly offers free tax training and ongoing education for tax preparers across the country. With numerous locations available, including those in Walmart stores, tax preparers enjoy flexible scheduling and various rewards.
$12.00 per hour About Jackson Hewitt: Jackson Hewitt is an innovator in the tax industry with nearly 6,000 locations nationwide. We are dedicated to transforming tax preparation by providing industry-leading services for individual, federal, and state income tax needs. Our commitment to enhancing financial products and client satisfaction drives us forward. Join us – taxes can be fun! Jackson Hewitt proudly offers free tax training and ongoing education for tax preparers across the country. With numerous locations available, including those in Walmart stores, tax preparers enjoy flexible scheduling and various rewards.