Benefits:
Employee discounts
Flexible schedule
Opportunities for advancement
Are you enthusiastic about delivering exceptional customer service in a welcoming environment? Do you excel at fostering meaningful connections with clients? If so, we encourage you to apply for the Client Engagement Specialist role!
As a crucial member of our team, you will be the friendly face for all visitors at our offices. Your primary responsibilities will include:
Engaging with clients to ensure exceptional experiences
Confirming appointments and conducting follow-ups with past and prospective clients
Distributing marketing materials to enhance client awareness
Keeping clients attentive and engaged during wait times
Join us in making a positive impact on our clients' journey!
We welcome applicants from all backgrounds and experience levels to apply. In this role, you will also enjoy:
Free tax preparation training and PTIN registration
Free continuing tax education
Reimbursement for Enrolled Agent materials and examination fees
Discounts on Friends and Family tax returns (terms apply)
What You Need:
Strong interpersonal and communication skills
Experience in a dynamic retail environment
Basic computer skills with troubleshooting abilities
Prior customer service or sales experience is valued, but not required
A willingness to learn and excel in a customer-focused role
If you are looking for a fulfilling opportunity to develop new skills and make a positive contribution, apply today!
PTIN Certification: Yes
Please note that most Jackson Hewitt locations are operated by independent franchisees. By applying for a position at a franchise-operated location, you acknowledge that these franchises are independent employers and establish their employment policies and practices. Your application will be forwarded to the relevant franchisee for processing. Contact the franchisee for details about privacy practices and employment-related inquiries.