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Sales Administrative Assistant

WATERTOWN CHAMBER OF COMMERCE, Watertown, Wisconsin, United States, 53094

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Sales Administrative Assistant Watertown, WI

Overview The Sales Administrative Assistant role combines customer service and sales support responsibilities to deliver world‑class service to MetalTek customers. This dynamic position collaborates with sales, operations, and engineering to serve MetalTek’s customers.

Responsibilities This role is based at the plant and serves as a key liaison between customers and the MetalTek business while upholding MetalTek’s safety culture and core values. This position handles a high volume of internal and external communication including order processing, request for price and delivery on repeat items, order status and open order report communication, and triaging customer requests. The role is an integral part of the Inside Sales team supporting Sales Engineers, Project Managers, Field Sales, and the Sales Manager. This position is critical in providing a MetalTek customer experience that is best in class.

Requirements

High School diploma or GED and post High School education

Able to work independently and follow written and verbal instructions

Developed written and verbal communication skills

Strong work ethic, high attention to detail, a customer focused team player

Working knowledge of Microsoft Office Programs (Office, Excel, PowerPoint, Teams)

Proficient in learning new technology and computer systems

Desire to take an active role in continuous improvement projects

Comfortable in a customer-facing role

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