Leisure Sales Manager - Waldorf Astoria Park City
Hilton Worldwide, Inc., Overland Park, Kansas, United States
Leisure Sales Manager - Waldorf Astoria Park City (HOT0CB2R)
Waldorf Astoria is looking for a
Leisure Sales Manager
to join the team in Park City. If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for at Waldorf Astoria.
Work Location Waldorf Astoria Park City, 2100 Frostwood Blvd, Park City 84098
Waldorf Astoria Park City is the only Forbes Four-Star hotel offering slope-side access to the largest ski resort area in the United States: Park City Mountain Resort. With dedicated gondola access to over 7,300 acres of terrain, 300+ trails, one 22' half pipe and 16 on-mountain dining options, skiers and snowboarders alike will find their alpine paradise. When the snow melts and flowers begin to bloom, find your summer escape in Park City with the new Canyons Golf, surrounding Waldorf Astoria, as well as access to some of the best mountain biking trails and parks in the country. The hotel has 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets.
About the Role In this role, you will be responsible for selling this luxury property, developing and soliciting new accounts to positively impact leisure segments, while maintaining relationships with current accounts. You will travel outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, and maintain contacts, conduct site inspections and close deals. Consistently meet with and entertain customers, conduct property tours, participate in tradeshows and industry and community events to promote facilities and services.
Responsibilities
Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
Initiate new sales, prospects and qualify leads and solicit potential clients.
Host and entertain clients and maintain client accounts.
Conduct property site visits and answer questions.
Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s).
Develop sales plans and strategies to meet or exceed established revenue and room night goals.
Partner with operations departments to ensure full participation in servicing accounts.
Major Areas of Responsibility/Management
Direct the identification, sales efforts, and relationships with individual travel producers including retail travel agents, consortiums, wholesalers, entertainment and business travel accounts.
Assist in the integration of individual property efforts into the overall resorts strategy.
Direct the efforts to gather and organize relevant competitive information.
Establish leisure and business travel marketing and action plans.
Establish wholesale, retail, and corporate travel (where appropriate) target lists. Attainment of annual room night and revenue goal for the leisure and business travel market sales program.
Initiate contact with perspective business travel industry accounts as identified through direct sales program.
Make qualified sales trips and solicit new clients.
Represent property at appropriate travel industry tradeshows, conferences and meetings.
Monitor travel industry customers with updates of programs, promotions and events on behalf of Waldorf Astoria.
Review account's production and pattern to determine the appropriate market segment for negotiation.
Ensure that travel industry policies and wholesalers are known and adhered to by all hotel and operations staff.
Interact with Sales and Marketing to ensure everyone is updated on new programs, packages and travel industry events that could make for positive public relations coverage in the trade or marketing platforms.
Maintain active liaison with competitors regionally and nationally through personal contacts and professional associations.
Qualifications The ideal candidate will have the following qualifications:
Experience in leisure sales within a luxury hotel.
Seasoned sales experience in a hotel or resort environment.
College degree preferred, high school or equivalent education required.
Requires strong communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader; there is minimal direct supervision.
Ability to communicate customer needs and resolve complaints independently.
Ability to establish and master goals.
Ability to identify and develop accounts.
Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi/FDC.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
#J-18808-Ljbffr
Leisure Sales Manager
to join the team in Park City. If you understand the value of providing guests with an exceptional environment and personalized attention, you may be just the person we are looking for at Waldorf Astoria.
Work Location Waldorf Astoria Park City, 2100 Frostwood Blvd, Park City 84098
Waldorf Astoria Park City is the only Forbes Four-Star hotel offering slope-side access to the largest ski resort area in the United States: Park City Mountain Resort. With dedicated gondola access to over 7,300 acres of terrain, 300+ trails, one 22' half pipe and 16 on-mountain dining options, skiers and snowboarders alike will find their alpine paradise. When the snow melts and flowers begin to bloom, find your summer escape in Park City with the new Canyons Golf, surrounding Waldorf Astoria, as well as access to some of the best mountain biking trails and parks in the country. The hotel has 150 rooms, 4,000 square feet of banquet space, and 3 food and beverage outlets.
About the Role In this role, you will be responsible for selling this luxury property, developing and soliciting new accounts to positively impact leisure segments, while maintaining relationships with current accounts. You will travel outside of the office to meet with customers and prospective customers to develop business, make proposals, negotiate contracts, and maintain contacts, conduct site inspections and close deals. Consistently meet with and entertain customers, conduct property tours, participate in tradeshows and industry and community events to promote facilities and services.
Responsibilities
Respond to sales inquiries from potential clients and customers seeking sleeping rooms, meeting space, food and beverage services, etc.
Initiate new sales, prospects and qualify leads and solicit potential clients.
Host and entertain clients and maintain client accounts.
Conduct property site visits and answer questions.
Determine rates, prepare proposals, negotiate contracts, service accounts and analyze lost business for the hotel(s).
Develop sales plans and strategies to meet or exceed established revenue and room night goals.
Partner with operations departments to ensure full participation in servicing accounts.
Major Areas of Responsibility/Management
Direct the identification, sales efforts, and relationships with individual travel producers including retail travel agents, consortiums, wholesalers, entertainment and business travel accounts.
Assist in the integration of individual property efforts into the overall resorts strategy.
Direct the efforts to gather and organize relevant competitive information.
Establish leisure and business travel marketing and action plans.
Establish wholesale, retail, and corporate travel (where appropriate) target lists. Attainment of annual room night and revenue goal for the leisure and business travel market sales program.
Initiate contact with perspective business travel industry accounts as identified through direct sales program.
Make qualified sales trips and solicit new clients.
Represent property at appropriate travel industry tradeshows, conferences and meetings.
Monitor travel industry customers with updates of programs, promotions and events on behalf of Waldorf Astoria.
Review account's production and pattern to determine the appropriate market segment for negotiation.
Ensure that travel industry policies and wholesalers are known and adhered to by all hotel and operations staff.
Interact with Sales and Marketing to ensure everyone is updated on new programs, packages and travel industry events that could make for positive public relations coverage in the trade or marketing platforms.
Maintain active liaison with competitors regionally and nationally through personal contacts and professional associations.
Qualifications The ideal candidate will have the following qualifications:
Experience in leisure sales within a luxury hotel.
Seasoned sales experience in a hotel or resort environment.
College degree preferred, high school or equivalent education required.
Requires strong communication skills, both verbal and written.
Most tasks are performed in a team environment with the employee acting as a team leader; there is minimal direct supervision.
Ability to communicate customer needs and resolve complaints independently.
Ability to establish and master goals.
Ability to identify and develop accounts.
Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Delphi/FDC.
Want to learn more? Hotel Website, Instagram, Facebook, YouTube
#J-18808-Ljbffr