General Description
This position is responsible for commercial collections of outstanding accounts receivable dollars from the customers and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
Responsibilities
Reviewing open accounts for B2B past due accounts
Analyze pertinent documents to determine the best course of action and validate amounts due
Making outbound collection calls and email communication to resolve past due accounts
Audit incoming payment transactions to direct/confirm to the accounting department for proper application
Act as liaison with customers and organizational departments to resolve billing concerns that are both satisfactory to igus and continued relationships with customers.
Identify issues attributing to account delinquency and elevate to resolution
Running Credit Reports and updating lines of credits as needed
Email notices/ demands to customers to encourage payment of delinquent accounts
Perform other office, clerical, and administrative duties as assigned
Identifying accounts for Third Party Collection Placement
Requirements
The ideal candidate for this position will have a minimum of 2-4 years of Commercial collections experience
Strong communication and problem-solving skills required
Ability to work independently and to adapt to a fast-changing environment
Proficiency in Microsoft Office including Excel, Word and Access
Clear and concise written /oral communication skills
Good telephone communication techniques and ability to be on the telephone for extended periods of time
Ability to meet goals and deadlines in a fast paced, goal driven environmentProficient Excel and typing skills
Commercial Bankruptcy Experience a plus
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Responsibilities
Reviewing open accounts for B2B past due accounts
Analyze pertinent documents to determine the best course of action and validate amounts due
Making outbound collection calls and email communication to resolve past due accounts
Audit incoming payment transactions to direct/confirm to the accounting department for proper application
Act as liaison with customers and organizational departments to resolve billing concerns that are both satisfactory to igus and continued relationships with customers.
Identify issues attributing to account delinquency and elevate to resolution
Running Credit Reports and updating lines of credits as needed
Email notices/ demands to customers to encourage payment of delinquent accounts
Perform other office, clerical, and administrative duties as assigned
Identifying accounts for Third Party Collection Placement
Requirements
The ideal candidate for this position will have a minimum of 2-4 years of Commercial collections experience
Strong communication and problem-solving skills required
Ability to work independently and to adapt to a fast-changing environment
Proficiency in Microsoft Office including Excel, Word and Access
Clear and concise written /oral communication skills
Good telephone communication techniques and ability to be on the telephone for extended periods of time
Ability to meet goals and deadlines in a fast paced, goal driven environmentProficient Excel and typing skills
Commercial Bankruptcy Experience a plus
#J-18808-Ljbffr