A prominent mortgage services provider is seeking a Customer Lifecycle Communications Manager to oversee the entire borrower journey from lead through post-close retention. This strategic role involves optimizing customer engagement channels including email marketing, SMS, and CRM automation. The ideal candidate will have 3–7 years in Customer Experience or Lifecycle Marketing, hands-on CRM experience, and strong written communication skills. This position offers a dynamic work environment with cross-functional collaboration to enhance customer interactions.
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