
Customer Service Representative
Lakeview Recruiting and Consulting, Madison, Wisconsin, United States, 53703
Insurance Professional Opportunity
American Family Insurance We are seeking an experienced, licensed insurance professional who is ready for a stable, supportive environment with strong compensation and true work-life balance. This role is ideal for someone who enjoys working directly with clients, managing policies, and being a trusted resource
without the pressure of nights, weekends, or aggressive sales quotas. What You'll Do
Provide excellent customer service to existing insurance clients Assist clients with policy questions, coverage updates, and renewals Process endorsements, billing inquiries, and policy changes Support clients with claims guidance and follow-up Maintain accurate client records and documentation Work closely with the agency team to ensure a smooth client experience What We're Looking For
Active insurance license
(Property & Casualty required; Life & Health a plus) Prior experience working in an insurance agency or insurance-related role Strong communication and relationship-building skills Detail-oriented with strong organizational abilities Professional, dependable, and client-focused Compensation & Benefits
Salary range: $50,000$70,000 , based on experience and licensing Simple IRA with 3% employer match Three weeks of paid time off
throughout the year Flexible personal time
when needed No nights or weekends Health Reimbursement Arrangement (HRA) Supportive, team-oriented work environment Schedule
Full-time, weekday schedule Consistent hours with flexibility for personal needs Why This Opportunity Stands Out
Focus on service and relationships
not high-pressure sales Work-life balance that is respected Competitive pay with meaningful benefits Opportunity to grow within a well-established agency If you're a licensed insurance professional looking for a role where your experience is valued and your time is respected, we'd love to connect. Apply today to learn more about joining our American Family Insurance team.
American Family Insurance We are seeking an experienced, licensed insurance professional who is ready for a stable, supportive environment with strong compensation and true work-life balance. This role is ideal for someone who enjoys working directly with clients, managing policies, and being a trusted resource
without the pressure of nights, weekends, or aggressive sales quotas. What You'll Do
Provide excellent customer service to existing insurance clients Assist clients with policy questions, coverage updates, and renewals Process endorsements, billing inquiries, and policy changes Support clients with claims guidance and follow-up Maintain accurate client records and documentation Work closely with the agency team to ensure a smooth client experience What We're Looking For
Active insurance license
(Property & Casualty required; Life & Health a plus) Prior experience working in an insurance agency or insurance-related role Strong communication and relationship-building skills Detail-oriented with strong organizational abilities Professional, dependable, and client-focused Compensation & Benefits
Salary range: $50,000$70,000 , based on experience and licensing Simple IRA with 3% employer match Three weeks of paid time off
throughout the year Flexible personal time
when needed No nights or weekends Health Reimbursement Arrangement (HRA) Supportive, team-oriented work environment Schedule
Full-time, weekday schedule Consistent hours with flexibility for personal needs Why This Opportunity Stands Out
Focus on service and relationships
not high-pressure sales Work-life balance that is respected Competitive pay with meaningful benefits Opportunity to grow within a well-established agency If you're a licensed insurance professional looking for a role where your experience is valued and your time is respected, we'd love to connect. Apply today to learn more about joining our American Family Insurance team.