Executive Director of Employee Relations
Medical University of South Carolina, Charleston, South Carolina, United States, 29408
Job Description Summary
This position will play a critical role in shaping the employee experience at MUSC. It is responsible for developing and implementing strategies that promote a positive workplace culture, enhance employee engagement, and effectively manage employee relations issues. The role works closely with senior leadership and HR teams to create an environment where employees feel valued, heard, and motivated to contribute to the organization’s success. It leverages data‑driven insights to inform strategies, promote open communication, and ensure compliance with labor laws and organizational policies. The ideal candidate has a strong background in human resources, excellent communication skills, and a passion for fostering a collaborative and inclusive work environment.
Enterprise HR Role As a key member of the new enterprise HR department, reporting directly to the Chief People Officer, the employee will design and deliver optimal and consistent HR services to all MUSC care team members, faculty and staff. The new enterprise HR department supports five key customer segments: the Medical University Hospital Authority (MUHA), the Medical University of South Carolina (University), the Regional Health Network Physicians (RHN MCP), Medical University of South Carolina Physicians (MUSC‑P), and corporate and administrative functions. As a member of the enterprise‑wide HR leadership team and the leader of the Employee Relations function, this position will drive the enterprise employee engagement and employee relations strategy.
Employee Relations Center of Expertise (COE) The role will oversee the COE, which encompasses Employee Engagement and Employee Relations. It is responsible for designing, developing, and establishing HR strategies, guidelines, programs, policies, and tools to support organizational strategies for employee engagement and relations.
Key Responsibilities
20% Develop and implement comprehensive employee engagement initiatives that align with MUSC’s mission and values, fostering a culture of collaboration, recognition, and continuous improvement.
20% Serve as a key resource for employee relations issues, providing guidance and support to managers and employees on conflict resolution, performance management, and workplace policies.
20% Oversee and manage all employee relations investigations, ensuring thorough, impartial, and timely resolution of issues while maintaining compliance with organizational policies and legal requirements. Serve as the primary point of escalation for complex cases, providing guidance and support to HR teams throughout the investigation process.
10% Collaborate with HR leadership to develop, review, and update employee relations policies and procedures, ensuring compliance with legal and regulatory requirements, as well as university policies.
10% Work closely with HR teams, leadership, and other stakeholders to promote a positive workplace culture and address employee concerns effectively.
10% Facilitate conflict resolution processes, including mediation and coaching, to address employee grievances and promote a harmonious work environment.
10% Analyze employee engagement and relations data to identify trends and make data‑driven recommendations for enhancing the employee experience.
Skills and Competencies Proficiency in Workday. Strong project management skills and the ability to manage multiple priorities. Excellent analytical, problem‑solving, and decision‑making skills. Strong communication and people skills, with the ability to influence and collaborate with senior leadership. Ability to work in a fast‑paced, dynamic environment and adapt to changing business needs. Proven leadership skills with the ability to lead and develop high‑performing teams. In‑depth understanding of current trends, best practices, and emerging technologies in employee relations. High level of discretion, integrity, and ethical judgment in handling sensitive and confidential information.
Job Specifications
Education:
Bachelors degree required; Masters degree preferred
Work Experience:
11 years progressive work experience and 6 years management experience in Employee Relations; experience with a large academic health system is preferred.
Certifications:
SPHR or SHRM‑SCP certification preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, click here: http://www.uscis.gov/e-verify/employees
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Enterprise HR Role As a key member of the new enterprise HR department, reporting directly to the Chief People Officer, the employee will design and deliver optimal and consistent HR services to all MUSC care team members, faculty and staff. The new enterprise HR department supports five key customer segments: the Medical University Hospital Authority (MUHA), the Medical University of South Carolina (University), the Regional Health Network Physicians (RHN MCP), Medical University of South Carolina Physicians (MUSC‑P), and corporate and administrative functions. As a member of the enterprise‑wide HR leadership team and the leader of the Employee Relations function, this position will drive the enterprise employee engagement and employee relations strategy.
Employee Relations Center of Expertise (COE) The role will oversee the COE, which encompasses Employee Engagement and Employee Relations. It is responsible for designing, developing, and establishing HR strategies, guidelines, programs, policies, and tools to support organizational strategies for employee engagement and relations.
Key Responsibilities
20% Develop and implement comprehensive employee engagement initiatives that align with MUSC’s mission and values, fostering a culture of collaboration, recognition, and continuous improvement.
20% Serve as a key resource for employee relations issues, providing guidance and support to managers and employees on conflict resolution, performance management, and workplace policies.
20% Oversee and manage all employee relations investigations, ensuring thorough, impartial, and timely resolution of issues while maintaining compliance with organizational policies and legal requirements. Serve as the primary point of escalation for complex cases, providing guidance and support to HR teams throughout the investigation process.
10% Collaborate with HR leadership to develop, review, and update employee relations policies and procedures, ensuring compliance with legal and regulatory requirements, as well as university policies.
10% Work closely with HR teams, leadership, and other stakeholders to promote a positive workplace culture and address employee concerns effectively.
10% Facilitate conflict resolution processes, including mediation and coaching, to address employee grievances and promote a harmonious work environment.
10% Analyze employee engagement and relations data to identify trends and make data‑driven recommendations for enhancing the employee experience.
Skills and Competencies Proficiency in Workday. Strong project management skills and the ability to manage multiple priorities. Excellent analytical, problem‑solving, and decision‑making skills. Strong communication and people skills, with the ability to influence and collaborate with senior leadership. Ability to work in a fast‑paced, dynamic environment and adapt to changing business needs. Proven leadership skills with the ability to lead and develop high‑performing teams. In‑depth understanding of current trends, best practices, and emerging technologies in employee relations. High level of discretion, integrity, and ethical judgment in handling sensitive and confidential information.
Job Specifications
Education:
Bachelors degree required; Masters degree preferred
Work Experience:
11 years progressive work experience and 6 years management experience in Employee Relations; experience with a large academic health system is preferred.
Certifications:
SPHR or SHRM‑SCP certification preferred.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, click here: http://www.uscis.gov/e-verify/employees
#J-18808-Ljbffr