Sr. Transformation Consultant - Full time - Detroit
Henry Ford Health System, Detroit, Michigan, United States, 48228
Sr. Transformation Consultant - Full time - Detroit
The Senior Transformation Consultant guides and coordinates transformation initiatives to ensure alignment with organizational goals and successful execution. This role manages complex escalations, navigates dependencies, and advances work in ambiguous situations by applying critical thinking, persistence, and emotional intelligence to build strong relationships.
The consultant uses data-driven decision making and proven improvement methodologies (Lean, Six Sigma, Agile) to drive operational excellence, identify constraints, conduct root cause analysis, and manage projects effectively. Acting as a catalyst for organizational change, they guide teams through redesign, implementation, and transitions while proactively engaging leaders and staff to uncover opportunities, mitigate risks, and deliver results.
Responsibilities include developing proposals, quantifying ROI, creating business cases, and designing project plans with clear milestones and executive updates.
PRINCIPLE DUTIES AND RESPONSIBILITIES Strategic Alignment & Oversight
Partner with executives to ensure transformation projects align with enterprise operating plan goals and long-term priorities.
Manage escalations and cross-project dependencies, establishing clear resolution pathways.
Contribute to shaping organizational direction by aligning project outcomes with strategic objectives.
Advance transformation initiatives by coordinating sequencing, milestones, and portfolio priorities.
Apply Lean, Six Sigma, Agile, and CI tools (e.g., process mapping, value stream mapping, kaizen) to drive sustainable improvements.
Leverage advanced data analysis to track performance, interpret dashboards, and provide insights that inform executive decision-making.
Develop and validate business cases and ROI models to demonstrate measurable outcomes.
Translate complex analyses into actionable insights that shape enterprise decisions.
Establish governance systems to sustain improvements, monitor portfolio impact, and ensure accountability across the enterprise.
Communication & Change Management
Build strong relationships with executives, leaders, and frontline staff using emotional intelligence and influence.
Lead change initiatives by developing strategies, engaging stakeholders, and supporting adoption of new practices.
Coach and mentor consultants and leaders on communication, situational awareness, and change management principles to strengthen enterprise adoption.
Engagement & Value Delivery
Proactively engage with cross-functional teams to identify opportunities, mitigate risks, and achieve measurable results.
Benchmark best practices internally and externally to inform solutions and elevate system performance.
Promote innovation and continuous learning across transformation initiatives.
Professional Development & Leadership
Mentor and support team members, fostering growth in continuous improvement skills and enterprise-first leadership behaviors.
Model adaptability and a growth mindset, continuously expanding knowledge and capabilities.
Champion a culture of collaboration, innovation, and performance accountability.
General Responsibilities
Proven ability to learn and adapt to new areas is essential.
Foster a culture of innovation and continuous improvement.
Continuously seek opportunities for self-improvement and professional development.
EDUCATION/EXPERIENCE REQUIRED
Bachelor’s degree is required.
A degree in nursing, healthcare administration, organizational development, human factors, a science degree, business administration, industrial or related engineering in a related field, or similar field is preferred (with quality/operations improvement emphasis).
4+ years experience in project management, industrial engineering, healthcare administration or other related field required.
Ability to manage simultaneous assignments with potentially conflicting priorities and deadlines.
Ability to be flexible and adaptable while still meeting goals and due dates.
Additional Preferences
Experience applying problem solving approaches.
Solid foundation and growing base of analytical/technical, facilitative, and process improvement tools/knowledge.
Strong knowledge of effective data gathering techniques.
Ability to thrive in a matrixed working environment.
CERTIFICATIONS/LICENSURES REQUIRED Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy. Must practice the customer skills as provided through on-going training and in-services.
PHYSICAL DEMANDS/WORKING CONDITIONS
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Organization: Corporate Services
Department: Care Delivery System TC
Shift: Day Job
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity /
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
#J-18808-Ljbffr
The consultant uses data-driven decision making and proven improvement methodologies (Lean, Six Sigma, Agile) to drive operational excellence, identify constraints, conduct root cause analysis, and manage projects effectively. Acting as a catalyst for organizational change, they guide teams through redesign, implementation, and transitions while proactively engaging leaders and staff to uncover opportunities, mitigate risks, and deliver results.
Responsibilities include developing proposals, quantifying ROI, creating business cases, and designing project plans with clear milestones and executive updates.
PRINCIPLE DUTIES AND RESPONSIBILITIES Strategic Alignment & Oversight
Partner with executives to ensure transformation projects align with enterprise operating plan goals and long-term priorities.
Manage escalations and cross-project dependencies, establishing clear resolution pathways.
Contribute to shaping organizational direction by aligning project outcomes with strategic objectives.
Advance transformation initiatives by coordinating sequencing, milestones, and portfolio priorities.
Apply Lean, Six Sigma, Agile, and CI tools (e.g., process mapping, value stream mapping, kaizen) to drive sustainable improvements.
Leverage advanced data analysis to track performance, interpret dashboards, and provide insights that inform executive decision-making.
Develop and validate business cases and ROI models to demonstrate measurable outcomes.
Translate complex analyses into actionable insights that shape enterprise decisions.
Establish governance systems to sustain improvements, monitor portfolio impact, and ensure accountability across the enterprise.
Communication & Change Management
Build strong relationships with executives, leaders, and frontline staff using emotional intelligence and influence.
Lead change initiatives by developing strategies, engaging stakeholders, and supporting adoption of new practices.
Coach and mentor consultants and leaders on communication, situational awareness, and change management principles to strengthen enterprise adoption.
Engagement & Value Delivery
Proactively engage with cross-functional teams to identify opportunities, mitigate risks, and achieve measurable results.
Benchmark best practices internally and externally to inform solutions and elevate system performance.
Promote innovation and continuous learning across transformation initiatives.
Professional Development & Leadership
Mentor and support team members, fostering growth in continuous improvement skills and enterprise-first leadership behaviors.
Model adaptability and a growth mindset, continuously expanding knowledge and capabilities.
Champion a culture of collaboration, innovation, and performance accountability.
General Responsibilities
Proven ability to learn and adapt to new areas is essential.
Foster a culture of innovation and continuous improvement.
Continuously seek opportunities for self-improvement and professional development.
EDUCATION/EXPERIENCE REQUIRED
Bachelor’s degree is required.
A degree in nursing, healthcare administration, organizational development, human factors, a science degree, business administration, industrial or related engineering in a related field, or similar field is preferred (with quality/operations improvement emphasis).
4+ years experience in project management, industrial engineering, healthcare administration or other related field required.
Ability to manage simultaneous assignments with potentially conflicting priorities and deadlines.
Ability to be flexible and adaptable while still meeting goals and due dates.
Additional Preferences
Experience applying problem solving approaches.
Solid foundation and growing base of analytical/technical, facilitative, and process improvement tools/knowledge.
Strong knowledge of effective data gathering techniques.
Ability to thrive in a matrixed working environment.
CERTIFICATIONS/LICENSURES REQUIRED Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Henry Ford Health Customer Service Policy. Must practice the customer skills as provided through on-going training and in-services.
PHYSICAL DEMANDS/WORKING CONDITIONS
Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Information
Organization: Corporate Services
Department: Care Delivery System TC
Shift: Day Job
Union Code: Not Applicable
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity /
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.
#J-18808-Ljbffr