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Customer Service Representative

Stealth Products, LLC., Burnet, Texas, United States, 78611

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Job Summary Answer incoming calls and/or take orders from Providers/customers

Responsibilities

Maintain standard 5S expectations

Focus on continuous improvement and consistently demonstrate good business judgment

Answer incoming calls to Customer Service Representative's direct line and the Customer Service queue

Take and enter quotes and orders from Providers or Sales Representatives via phone, fax, e-mail

Handle order cancelations

Assist with hot rush orders, product quotes, return calls, and voice mail

Work effectively with all departments to exceed internal and external expectations

Stealth Products retains the discretion to modify duties and/or assign other duties as necessary

Required Skills

Must be a team player, professional, highly detail-oriented, and honest

Must have the ability to multi‑task, problem‑solve, and prioritize in a fast‑paced working environment

Basic working knowledge of Microsoft Office Word and Excel

Excellent phone etiquette skills

Excellent web navigation skills

Excellent verbal and written communication skills

Excellent working knowledge of Microsoft Outlook

Required Experience

1 year of experience in a Customer Service environment

Preferred Experience

Current or previous successful employment experience with Stealth Products (directly, independently or through a third party)

Required Education

High School Diploma or GED

Required Qualifications

Must be legally authorized to work in the United States without sponsorship now or in the future

Details This job description is not intended to be all-inclusive.

Stealth Products is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Stealth Products is an affirmative action employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at (512) 715-9995.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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