The Inside Sales Representative will handle high volume incoming sales and customer inquiries, make outbound sales calls and will maintain our high standards of customer service.
Key Job Responsibilities
Answer high volume of incoming calls Conduct outbound phone calls within established sales protocol Effectively identify sales opportunities Actively listen to customer’s requests and concerns Create orders and quotes promptly and accurately Answer all customer’s automotive parts and general inquiries Gather and maintain customer profile information Maintain clear records in CRM Available Monday thru Saturday 7:30 am to 6:30 pm Requirements
Knowledge of auto parts or the automotive industry Must have reliable transportation Communication, must communicate professionally with all customers and teammates Bilingual: Fluent in Spanish and English Dress code, must maintain a professional appearance at all work times Benefits
Medical Vision Life insurance 401k, paid time off Opportunities for advancement Physical Requirements
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Answer high volume of incoming calls Conduct outbound phone calls within established sales protocol Effectively identify sales opportunities Actively listen to customer’s requests and concerns Create orders and quotes promptly and accurately Answer all customer’s automotive parts and general inquiries Gather and maintain customer profile information Maintain clear records in CRM Available Monday thru Saturday 7:30 am to 6:30 pm Requirements
Knowledge of auto parts or the automotive industry Must have reliable transportation Communication, must communicate professionally with all customers and teammates Bilingual: Fluent in Spanish and English Dress code, must maintain a professional appearance at all work times Benefits
Medical Vision Life insurance 401k, paid time off Opportunities for advancement Physical Requirements
Typical 9-hour day to include reaching, standing, walking, kneeling, lifting and carrying. To perform the duties of this job the employee must be capable of working in a fast-paced environment. The heavy lifting of 50lbs or more may be required. Employee also share the responsibility to perform routine housekeeping activities such as dusting, sweeping, mopping, restroom cleaning and changing trash can liners. XL Parts and The Parts House (TPH) a Marubeni Group is an Equal Opportunity Employer. All employment is contingent upon a successful background check and drug screen that meets the Company’s guidelines for employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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