Licensed Customer Service Representative
Hess Insurance Agency, Columbus, Montana, United States, 59019
Benefits
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities Establish customer relationships and follow up with customers, as needed.
Responding promptly to customer inquiries via phone and email.
Providing information about insurance policies, coverage details, and claims processes.
Assisting clients with policy changes, updates, and renewals.
Investigating and resolving customer issues or concerns with empathy and professionalism.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Must be currently licensed (Property/Casualty)
Must reside in Montana.
Flexible work from home options available.
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Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters.
Responsibilities Establish customer relationships and follow up with customers, as needed.
Responding promptly to customer inquiries via phone and email.
Providing information about insurance policies, coverage details, and claims processes.
Assisting clients with policy changes, updates, and renewals.
Investigating and resolving customer issues or concerns with empathy and professionalism.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Must be currently licensed (Property/Casualty)
Must reside in Montana.
Flexible work from home options available.
#J-18808-Ljbffr