Position Details
Implementation Consultant – Professional Services – Alpharetta, Georgia or remote – Reports to Director of Client Implementations
Job Scope and Accountabilities The Implementation Consultant is responsible for assessing, designing, and delivering learning solutions. This position is proficient in adult learning, instructional design, and learning technologies. This role is primarily focused on facilitator‑led training in addition to instructional design and delivery of training guides, webinars, screen demos, and video learning. In addition, the Implementation Consultant will assist with other software implementation activities including gathering customer requirements, assisting with developing design documentation, system configuration, testing and other project management activities. The position is expected to collaborate with peers, partners and stakeholders, and to use independent judgment, problem‑solving, and analytical skills in identifying and assessing learning needs, and designing and delivering educational programs at the organizational level utilizing performance‑consulting skills and best practices in learning & development.
Key Responsibilities
Knowledge and experience with learning solutions
Consulting and relationship building skills
Strong experience in instructional design and needs assessment
Knowledge in principles of adult learning
Ability to independently research issues and make effective recommendations using critical thinking skills
Effective project management skills with superior ability to handle multiple tasks simultaneously while managing deadlines
Effective analytical ability and sound judgment to assess complex needs and troubleshoot performance or process issues
Strong and effective communicator, both verbally and in writing
Strong orientation to customer service and demonstrated customer service skills
Ability to work with diverse populations
Track record demonstrating ability to function independently and as a team member, and consistently deliver quality outcomes
Ability to maintain confidentiality of all information encountered
Experience Required
2‑5 years of organizational training or education experience. Relevant experience in the consulting, construction or real estate industry may be considered in lieu of training experience
Experience independently managing multiple concurrent projects and working with subject matter experts and stakeholders
Education/Professional Qualifications
Bachelor’s degree in business, engineering, IT, or architecture. Extensive relevant experience may be considered in lieu of one of the bachelor’s degrees listed
Master’s degree preferred
Interpersonal Skills
Honesty and integrity in all job responsibilities
Results‑oriented approach with a “can do” attitude and a passion for the details
Excellent writing and verbal skills
Superior work ethic and commitment to customer satisfaction – both internal and external
Exhibits alignment with Kahua’s Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance
At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at careers@kahua.com.
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Job Scope and Accountabilities The Implementation Consultant is responsible for assessing, designing, and delivering learning solutions. This position is proficient in adult learning, instructional design, and learning technologies. This role is primarily focused on facilitator‑led training in addition to instructional design and delivery of training guides, webinars, screen demos, and video learning. In addition, the Implementation Consultant will assist with other software implementation activities including gathering customer requirements, assisting with developing design documentation, system configuration, testing and other project management activities. The position is expected to collaborate with peers, partners and stakeholders, and to use independent judgment, problem‑solving, and analytical skills in identifying and assessing learning needs, and designing and delivering educational programs at the organizational level utilizing performance‑consulting skills and best practices in learning & development.
Key Responsibilities
Knowledge and experience with learning solutions
Consulting and relationship building skills
Strong experience in instructional design and needs assessment
Knowledge in principles of adult learning
Ability to independently research issues and make effective recommendations using critical thinking skills
Effective project management skills with superior ability to handle multiple tasks simultaneously while managing deadlines
Effective analytical ability and sound judgment to assess complex needs and troubleshoot performance or process issues
Strong and effective communicator, both verbally and in writing
Strong orientation to customer service and demonstrated customer service skills
Ability to work with diverse populations
Track record demonstrating ability to function independently and as a team member, and consistently deliver quality outcomes
Ability to maintain confidentiality of all information encountered
Experience Required
2‑5 years of organizational training or education experience. Relevant experience in the consulting, construction or real estate industry may be considered in lieu of training experience
Experience independently managing multiple concurrent projects and working with subject matter experts and stakeholders
Education/Professional Qualifications
Bachelor’s degree in business, engineering, IT, or architecture. Extensive relevant experience may be considered in lieu of one of the bachelor’s degrees listed
Master’s degree preferred
Interpersonal Skills
Honesty and integrity in all job responsibilities
Results‑oriented approach with a “can do” attitude and a passion for the details
Excellent writing and verbal skills
Superior work ethic and commitment to customer satisfaction – both internal and external
Exhibits alignment with Kahua’s Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance
At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at careers@kahua.com.
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